Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,484 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely product and fast delivery”

Helpful Report

Hi Gillian, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the product and that it was delivered promptly. Best Wishes Sophie (Cotswold Trading)

“The products are high quality. Delivery very efficient”

Helpful Report

Hi There, Great to hear you're pleased with the quality of the products and that you found the delivery efficient. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“These cards are lovely and very good quality. I live in the US but my husband and I have stayed in the Cotswolds often. The cards evoke the peaceful setting of the beautiful area. Reasonably priced, although the international shipping was expensive. Worth it, though. They arrived quickly and without any delays or problems. Would highly recommend.”

Helpful Report

Hi Judith, Great to hear you ordered from the US and how lovely that the cards remind you of your stays in the Cotswolds! Thanks for recommending us and we look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“I ordered from the USA and was absolutely delighted with the merchandise I perused on site and received. The Christmas card selection was the most unique I've ever seen. I also found a Bird Bingo game for my grandson, an avid birdwatcher.”

Helpful Report

Hi Kathy, Great to hear you ordered from the USA and that you were impressed by our card selection. We love the Bird Bingo Game - I'm sure your grandson will too! Best Wishes Sophie (Cotswold Trading)

“Satisfactory service, goods arrived on time.”

Helpful Report

Thank you for your review, great to hear you were pleased with our service and delivery time and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“nice packaging and speedy delivery thank you. I ordered towels- the quality is just what I had hoped for- the Canadian Duty spoiled it a bit- gosh is that alot!”

Helpful Report

Hi Monica, Great to hear you're pleased with your order. Sorry to hear about the expensive duty fee for imports to Canada, this is unfortunately out of our control but great to hear you were able to pay it and receive the goods. Best Wishes Sophie (Cotswold Trading)

“I was very happy indeed with Cotswold Trading, and the beautiful gift came in great condition. The only problem was the Post Office - as soon as we got the date for the delivery and knew we would be out, we went to the trouble of instructing them to leave the package with the local Oxford mailing office to be picked up, but instead they left it outside the door - this was disappointing, but I realise it was not under your control.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear you were happy with our service and the item - sorry to hear about Royal Mail. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great product, fast delivery and the best packaging ever.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear the delivery arrived promptly and that you are a fan of our packaging - we welcome you back to order from us again. Best Wishes Sophie (Cotswold Trading)

“Prompt service, beautifully packaged”

Helpful Report

Hi Emma, Thank you for taking the time to leave us a review. Great to hear you were pleased with our service and packaging and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great service. Thanks”

Helpful Report

Hi Barbara, Thank you for your review. It's great to hear you're pleased with our service and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent, speedy service”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were pleased and that you found the service speedy. Best Wishes Sophie (Cotswold Trading)

“I ordered some Christmas decorations as they were competitively priced. This is my first time ordering from this company and I am pleased with how they kept me informed of the delivery and that the goods were well packaged. I would definitely order again.”

Helpful Report

Hi Yvonne, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the decorations and that you had a positive first order experience with us - we look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Great price for Garden Trading products that arrived very well packaged and great customer service. Will definitely use again. Delivery was later than expected but not any fault of Cotswold Trading, who were incredibly helpful, but well documented delays with Bristol Royal Mail.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were pleased with the products and customer service and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Good website and prompt delivery.”

Helpful Report

Hi Judi, Thanks for taking the time to leave us a review, it's great to hear you were pleased with our website and delivery and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“I placed an order for several Christmas cards, a gorgeous Angela Harding advent calendar and a small gift, which turned up within a few days of ordering. I was concerned that the advent calendar might turn up bent, but the packaging was spot on and everything arrived in perfect condition. I would highly recommend Cotswold Trading to everyone for price, choice, quality, efficiency and care.”

Helpful Report

Hi Rebecca, Thank you for your review, it's great to hear you were pleased with the items and that everything was packaged well. Lovely to hear you recommend us and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Smooth transaction. Items are beautiful and came carefully wrapped. Was only a small order this time but will not hesitate to use again.”

Helpful Report

Hi Lynn, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the order and we look forward to welcoming you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great service and very speedy delivery. The sheepskin slippers are great - thick wool, lovely colour and cosy warm (a pressie for my son’s fiancé). They’re also very good value, particularly compared to many others online. I would definitely use this company again.”

Cotswold Trading 5 star review on 24th November 2023

Helpful Report

Hi There, Thank you for taking the time to leave us a review and for sharing a lovely photo of the cosy slippers. I'm glad you're pleased with the quality and value and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“ordered mini diary Paperblanks which arrived in good condition and promptly. Beware ordering from other well known sites as they are Spanish or Italian”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the Paperblanks diary and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent service,thank you.”

Helpful Report

Hi Vivien, Thank you for taking the time to leave us a review. It's great to hear you're pleased with our service and we welcome you back to shop with us again. Best Wishes Sophie

“My order arrived very quickly with excellent packaging so my calendar didn't get bent in the post.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear the order arrived quickly and was well packaged. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,484 reviews