Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,484 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

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Cotswold Trading 5 star review on 12th October 2024

Zach Forbes

Cotswold Trading 5 star review on 30th September 2024

David Reade

Cotswold Trading 5 star review on 16th September 2024

Martine Heal

Cotswold Trading 5 star review on 23rd April 2024

Anonymous

Cotswold Trading 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived super quick!Very satisfied with the items”

Helpful Report

Hi Jacob, Thank you for taking the time to leave us a review. It's great to hear the order arrived quickly and that you're pleased with the items - we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Ordered Halloween TY toys. Prices were cheaper than competitors. I was informed about delivery. Goods came in a few days nicely packaged. Grandchildren delighted 😀”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It'e great to hear the grandchildren are pleased with the TY Halloween toys and that everything was okay with your order. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I found Cotswold Trading easy to order from online and I received the throw I'd ordered within a few days. I was happy with the service.”

Cotswold Trading 5 star review on 15th October 2023

Helpful Report

Hi There, Thank you for your review and for sharing a photo of your lovely throw! It's great to hear you were pleased with the order process and the goods and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“My first order with Cotswold Trading and I was so pleased with everything--the items I ordered are beautiful and just what I had hoped for. Shipping cost was very fair and my package came quickly. So many lovely items to choose from. I plan to order again and highly recommend!”

Helpful Report

Hi There, It's great to hear you were pleased with your first order. Thank you for your compliments on our products and we look forward to your next order! Best Wishes Sophie (Cotswold Trading)

“We found a small poster we couldn’t live without but couldn’t figure out how we’d get it back to the US unharmed. Staff in the shop gave us the information we needed to set up an online purchase and international shipping. Their rate was quite reasonable and the item arrived only a few days after we got home to Ohio in PERFECT condition. A+ all around!”

Cotswold Trading 5 star review on 14th October 2023

Helpful Report

Hi Steven, Great to see the Sam Wilson print made it to the US! I'm glad the staff pointed you in the direction of the website and you were able to order it to your home for when you got back. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Ordering easy, prompt dispatch of goods, kept informed of the progress of the order, carefully wrapped without the use of plastic and arrived undamaged.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were pleased with the order process and despatch and I'm glad you noticed our plastic free packaging (where possible). We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“On receiving my order (umbrella) the strap on the handle had a slight defect. I contacted the online store by email and received a reply within 2 hours. A replacement was sent the same day and arrived within 48 hours. Very pleased with the service from Cotswold Trading...5-star retailer!”

Helpful Report

Hi There, It's great to hear we were able to get a replacement umbrella out to you quickly! Thank you for your compliments and for rating us a 5-star retailer this is much appreciated. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“From finding the product I wanted, to being helped by the best salesperson, to receiving the cards promptly in perfect condition, my experience was extremely positive and uplifting. Thank you!”

Helpful Report

Hi Barbara, It's so nice to hear the positive ordering experience you had! I'm glad we were able to source the cards you wanted and that the order arrived quickly to the US. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Fantastic service. Well priced delivered when advised.”

Helpful Report

Hi Emma, Thanks for taking the time to leave us a review. It's great to hear your compliments on our service, pricing and delivery and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent service from Cotswold Trading! The Customer Service department is very helpful and courteous. Thank you CT!”

Helpful Report

Hi Jennifer, It's great to hear your compliments on our customer service, I'm very glad we were able to help and I hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent shopping experience”

Helpful Report

Hi Helen, Thank you for taking the time to leave us a review. It's great to hear you had a positive shopping experience with us and we welcome you back to shop with us again in future. Best Wishes Sophie

“Perfect, will shop here again”

Helpful Report

Hi Jean, Great to hear you're pleased and would like to come back and shop with us again in the future! Best Wishes Sophie (Cotswold Trading)

“Card printing is excellent quality and the cards are unique. Very pleased!”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your compliments on the cards you ordered and we welcome you back to shop with us again in the future. Best Wishes Sophie

“A great product which is why l continue to buy. Reasonable price and prompt delivery.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear you're pleased with the product, price and delivery and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Ordering was easy, good quality and unique items, good communication and very fast delivery.”

Helpful Report

Hi Philip, Thank you for your review. It's great to hear you were pleased with the different aspect of the order process and that you liked the items. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Lovely, partner pleased and grateful”

Helpful Report

Hi Richard, It's great to hear your partner is pleased with the purchase - glad we could help! We welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“I recently bought some Advent calendars from Cotswold Trading — gifts; I don't personally need several! I was delighted by the designs available, and when they arrived the actual calendars fully lived up to — exceeded, even — my expectations. They are really lovely. I found the website and purchase very easy, dispatch was prompt and the items carefully packed, no damage in transit. It's the first time I've bought from Cotswold Trading, but I would have full confidence in shopping there again.”

Helpful Report

Hi Penelope, Wow what a lovely review of your first order! It's great to hear you're pleased with the advent calendars, they prove hugely popular each year so I'm sure they will be thoroughly enjoyed. We look forward to you ordering from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Easy quick delivery. Attention to detail excellent”

Helpful Report

Hi Carole, Thank you for your praise on our attention to detail, this is something we take very seriously here at CT. We thank you for your order and welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very efficient service. I am always pleased with the quality of the products I buy”

Helpful Report

Hi Kathryn, Great to hear you're a repeat customer and that the product quality meets your expectations. We thank you for your recent order and hope to see you shopping with us again soon. Best Wishes Sophie (Cotswold Trading)

“Excellent products and service”

Helpful Report

Hi Carol, Thank you for your compliments on our products and service! We thank you for your order and welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,484 reviews