Cotswold Hotel Breaks Reviews

Name: Cotswold Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.67

4.7 Rating 481 Reviews

93 %

of reviewers recommend Cotswold Hotel Breaks

Company Reviews

Metrics

4.7

Based on 481 reviews

Shipping & Delivery
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Cotswold Hotel Breaks 5 star review on 29th October 2023

Anonymous

Cotswold Hotel Breaks 5 star review on 5th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient service and the paperwork with all the questions I asked was very quick to come.”

Helpful Report

Posted 3 years ago

“Tried to book on your website but when it came to payment the site crashed, nothing happened.Had to phone you and do it by phone but lady very helpful, said payment and booking now gone through and received notification.”

Helpful Report

Posted 3 years ago

“Excellent service.”

Helpful Report

Posted 3 years ago

“Extremely helpful ,professional and very friendly staff. Good choice of hotels and offers. Have used before and will use again.”

Helpful Report

Posted 3 years ago

“We hav always stayed at a cotswold inn for our visit Cheltenham the standard of hotel is 10 out of 10 and we would highly recommend a stay. We have only stayed at the Bear of Rodborough and the Hare and Hounds. Both are excellent venues”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Good website and got the Hotel we were looking for, easy to use and very informative, all in all very pleased. Thanks.”

Helpful Report

Posted 3 years ago

“We like Cotswold Hotels a LOT having stayed in other hotels in the chain”

Helpful Report

Posted 3 years ago

“Super friendly staff who are always happy to help!”

Helpful Report

Posted 4 years ago

“Easy to book, but as of yet ( 24 hrs later) no booking confirmation email??!”

Helpful Report

Posted 4 years ago

“well it was straight forward and easy”

Helpful Report

Posted 4 years ago

“Very helpful, I wanted to book over the phone as I wanted to discuss the cancellation options re Covid.”

Helpful Report

Posted 4 years ago

“The hotel was a lovely building and the staff were very friendly and helpful. As expected in a building of this age it shows wear in places but that’s to be expected. The room was lovely just the lighting was dim even with all the lights on. The views are spectacular especially on a cold, crisp sunny morning.”

Helpful Report

Posted 4 years ago

“Good value for money and easy to book at the last minute. Only negative comment is site said there would be a complimentary room upgrade if available and don’t think this happens.”

Helpful Report

Posted 4 years ago

“Very good prices and service would happily use again”

Helpful Report

Posted 4 years ago

“I was very impressed with the helpfullness of the staff and their eagerness to find the accomodation which suited us. My husband is disabled and their understanding of our needs was impressive. THank you Val Sherston-Naker”

Helpful Report

Posted 4 years ago

“We found the site very easy to use and the list of hotels gave us the choice we were looking for. Each hotel was amply illustrated and explained. It wasn't always possible to find out how many of a certain category of room existed in the hotel, but that was solved at the booking stage. A useful site which we will research again.”

Helpful Report

Posted 4 years ago

“The only thing I don’t like is when I booked like most hotels I give them my card details and after my break with them they take the amount from my card before I leave ,but this hotel has taken the full amount from my card as soon as I booked this break I don’t understand why this has happened and I am not to happy about it.”

Helpful Report

Posted 4 years ago

“Excellent”

Helpful Report

Posted 4 years ago

“The advisor was amazing and extremely polite”

Helpful Report

Posted 4 years ago

Cotswold Hotel Breaks is rated 4.7 based on 481 reviews