Cost Cutters UK Reviews

Name: Cost Cutters UK
Address: 2 Crompton Court, Attwood Road, Burntwood Business Park, Staffordshire
Rating: 4.07

4.1 Rating 629 Reviews

77 %

of reviewers recommend Cost Cutters UK

4.1

Based on 629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

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Cost Cutters UK 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered sleep mats from your, which are just as good as the very expensive one's we had before :( The quality of the products is good, however delivery is very slow :(”

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“Won a lovely polka dot rug for these guys the delivery was so fast, and when the rug came it was a lovely shock to how big the rug really was and such amazing quality. Messaging this company to arrange delivery was so easy quick responses and amazing customer service.”

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Congratulations on winning Connie! Glad to know you like it, we'll be sure to do more in the future! - Connor

“It was the first time we used this company. From beginning to end the customer service was faultless. The products are excellent and response to queries dealt with extremely quickly and efficiently. Thank you.”

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We're glad you enjoyed the service and the products got there on time!

“Very prompt service and product excellent quality.”

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“Very helpful staff and order arrived when said xx”

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Thank you for the feedback!

“Personal touch”

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“We love our nursery panels for our baby room, they are so bright and very good quality”

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We hope the nursey turned out amazing!

“Ordered 4 Pre school tables which when delivered were too high. We run a pre school therefor Pre school tables should have been appropriate however they are too high for our children. When I asked to replace them I was informed we would be charged 40% of the original order cost to do so. When asking for some support in this matter I was just quoted the t&cs. This is not acceptable therefor we are stuck with 4 tables that are going to get very little use by us. We will not shop with this company again!”

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Hi Karen Thank you for your message, furniture is manufactured to order and is unfortunately non returnable. There are many different sizes, heights and colour combinations and this is therefore the reason that furniture is made specifically to orders and the reason that there is also a waiting time whilst furniture is made. We do have an excellent customer services department who are always on hand and can help with size guides and any other information that may be required. Our terms and conditions do explain and reflect this and we do advise that furniture can not be returned and charges may apply. I am sorry that you felt the Gopak tables were not suitable for your requirements but they are a very popular item which we supply in large volumes to many different settings.

“Excellent service throughout good value for money”

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“Quick delivery and good price”

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“Good service all round”

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“I've been delighted with the support received from the Costcutters team. They are always quick to return calls and have been incredibly helpful. The quality of the products has been terrific and I wouldn't hesitate to recommend them to other schools!”

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Thank you for the kind words Caroline, our customer support loves helping the customers to find the perfect products for the best price!

“Easy to use website. Competitive price Prompt delivery.”

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“very pleased with product”

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“Great product and customer service- kept us inofrmed”

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“prompt delivery”

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“Dealt with an imperfect product rapidly”

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“Friendly and professional customer service. Good product range.”

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“Excellent customer service, very happy with our product. After not having our original order in stock they quickly found us a replacement and made sure we were happy. Would definitely recommend to other Nurseries. Thank you.”

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We're so glad this was fixed for you by our customer services!

“The lady I placed my order in was very good and price matched for me, which saved me from ordering from 2 different companies. The communication was fantastic.”

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Cost Cutters UK is rated 4.1 based on 629 reviews