Cost Cutters UK Reviews

Name: Cost Cutters UK
Address: 2 Crompton Court, Attwood Road, Burntwood Business Park, Staffordshire
Rating: 4.07

4.1 Rating 629 Reviews

77 %

of reviewers recommend Cost Cutters UK

4.1

Based on 629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

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Cost Cutters UK 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found the customer service amazing, I spoke to Abi and explained that we had had a whole early years setting refurbishment and that some of the items weren't due for delivery until the the 6th of September, (we reopen for our 2-4year old's on the 3rd and I really needed the furniture sooner. Abi got in touch with the suppliers and all of my order was delivered by the end of August. The quality of the items is fantastic”

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“Very efficient and prompt tesponse to our order for chairs which arrived safely after very little delay following the order. Communication throughout the process was admirable 10/10!”

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“Great service”

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“very helpful lady as I had to telephone as I was unsure how to pay ect all became clear with her directions and support thank you susan”

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“Abi was so helpful. I called to query some delivery dates and she got back to me after being able to bring the dates forward. So helpful and polite and means the school will be able to open in September with all the furniture in place :)”

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“Query dealt with quickly and we had a replacement sent out. Happy with the service, thank you”

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“I ordered 12 chairs online in May 2024 and they seemed a good price, there was a delivery charge of £53.99, received them and they were very good so, I ordered 6 more yesterday 14th August and paid for them and again had a £53.99 delivery charge. I then received an email asking for a further £108.01 onto the original delivery charge. As you can imaging I am not happy. Please beware of this company adding charges onto their online prices”

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“Great product and price. Abi was really helpful sorting out a delivery date problem for me. Thank you so much Abi - you’ve provided excellent customer service for our school.”

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“Good product and great service. Recommended.”

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“Abi Hart was really helpful and went out of her way to help me find the missing part. She communicated well and has sorted this problem out for me.”

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“We have used Cost Cutters UK for a number of years now and they been consistently competitive on pricing. Their customer service has been great, from initial enquiries, through to ordering and aftersales. We have recently ordered a large number of teaching desks, chairs, white/notice boards and Freya has been absolutely fantastic with helping with numerous quotes and queries.”

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“Wrong chair sent!”

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“Excellent customer service from Abi. Sorted out a problem we had with one of the feet on our desk.”

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“Great customer service from Abi who sorted replacement for a product with one of the suppliers. Excellent comms.”

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“CUstomer service support was excellent”

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“Great service, Alice was so helpful and managed to source what I needed in an effective and efficient manner. 5* to her.”

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“Customer service from Abi Hart has been very good with quick responses and politeness throughout. We were mislead about the suitability of the item we were purchasing from you. The wording on the web site implied it would be suitable for our intended purpose but due to instability it was inappropriate . Abi Hart was able to convey this to the supplier and we have been given a refund.”

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“Great service and quick to put things right even when we ordered incorrectly.”

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“customer service outstanding solved a problem with delivery within a few hours and kept in contact through the process will use again.”

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“Specific, efficient, reliable, no fuss shopping. Have purchased 2 desks in the last year for home office. Excellent.”

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Cost Cutters UK is rated 4.1 based on 629 reviews