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Cooleasy.co.uk Reviews

4.7 Rating 267 Reviews
93 %
of reviewers recommend Cooleasy.co.uk
4.7
Based on 267 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cooleasy.co.uk Reviews
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Phone:

08004580101

Email:

sales@cooleasy.co.uk

Location:

Unit 7, Kenfig Industrial Estate Margam, Port Talbot
Margam
SA13 2PE

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Cooleasy.co.uk 5 star review on 13th August 2020
Mrs A S
Cooleasy.co.uk 1 star review on 29th July 2018
Richard J
Cooleasy.co.uk 2 star review on 6th July 2018
Bruno R
Cooleasy.co.uk 2 star review on 6th July 2018
Bruno R
Cooleasy.co.uk 5 star review on 5th June 2018
Tony D
Cooleasy.co.uk 5 star review on 5th June 2018
Tony D
Cooleasy.co.uk 5 star review on 5th June 2018
Tony D
Anonymous
Anonymous  // 01/01/2019
This is my 3rd purchase from cooleasy and can throughly recommend this company. They also helped with an fgas engineer to commission the unit
Helpful Report
Posted 5 years ago
An online company at its best. Super helpful and knowledgeable staff on the telephone resolving any questions in seconds :)) Good price and brands not so well known but with good quality. Have not installed yet but all what was promised on the website and per phone conversation has happened. Lightening fast delivery with instructions, bits and bobs. Highly recommended indeed! Keep cool and prosper Cooleasy! :))
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Posted 5 years ago
First class friendly support, good quality products and price.
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Posted 5 years ago
I have been a customer of Cooleasy for many years for both business and personal use. Excellent service and reliable products, haven’t and don’t consider going elsewhere.
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Posted 5 years ago
Delivery was on time, within 24 hours of dispatch. The Air conditioning Unit I purchased works like a dream. It was purchased for use in a workshop to dry it out and provide minimum constant heat. The humidity dropped from 88% to 62% within 3 days and temperature is being held at 14C. Highly recommended.
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Posted 5 years ago
very helpful, knowledgeable and fast
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Posted 5 years ago
Very happy with the unit, the only thing is we can not find the 5 year warranty.
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Posted 5 years ago
Good pricing but beaten by fantastic customer service and communications. Will use again.
Helpful Report
Posted 5 years ago
Ordered Thursday, arrived Friday, as advertised. Self installed on Monday/Tuesday, I am 71 and not as quick as I used to be. One small niggle, easily rectified by the people on the end of the phone. Looks to be good quality equipment but only time will tell! Bring it on (summer and winter)
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Posted 6 years ago
I cannot recommend these guys enough. The attention to detail and level of customer service offered is matched by very few companies. Thanks guys for all the help 👍
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Posted 6 years ago
We all expect a first class service these days and Cooleasy certainly delivered. Not only were they efficient, it was actually a joy to do business with them. I'll be buying a second Split Unit from them in due course. The unit itself is a nice piece of kit and very easy to install as a am an experienced engineer but any DIYer wouldn't have a problem.
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Posted 6 years ago
All good
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Posted 6 years ago
Excellent product and prompt delivery. Everything needed for installation included. Good installation guide. Highly recommended.
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Posted 6 years ago
Cooleasy is the only company i could find who would sell to end users, as i had particular requirements for my split AC Unit. The chaps on the phone were not only friendly (and return your calls) but they know your order by name. I was pleasantly surprised when i called to check on the delivery date (my engineer was coming on the weekend), they knew me by name, they also ensured my delivery would arrive by the end of the week, which it did. Now thats what you call customer service!! I will be using cooleasy again when we are ready to purchase a multi split AC unit.
Helpful Report
Posted 6 years ago
Good price for a smart air conditioning unit, but I have marked it down a star for describing it as an easy fit unit, which it most certainly is not. It needed professional installation and took two guys from a local company almost 6 hours to assemble and install.
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Posted 6 years ago
Everything went great.
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Posted 6 years ago
Great customer service and after sale support.
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Posted 6 years ago
Purchased a mini split ac from cool easy. Very helpful told me exactly what one I needed next day delivery so fast. Delivery driver was very pleasant I checked delivery as per there instructions no problems found and signed for it. I installed the system myself as I'm a very competent D.I.Yer with no problems although you must follow the instructions I think it's best to read them a few times before you start. I also hired the core drill as you need a 65mm hole through the wall. The indoor unit is fitted with a normal 3 pin plug but the lead isn't that long only around a 1 mtr long. If your thinking about buying air con I would definatly recommend cooleasy they go the extra mile. Thank you cooleasy.
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Posted 6 years ago
Good purchase easy fit👍
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Posted 6 years ago
Very fast reliable delivery air con system quite simple to fit for a good diyer always someone on the end of phone to talk you through any questions you may have.Took about 5 hours to install biggest job was cleaning up after drilling 65mm hole in double brick wall.Apart from that was quite straight forward and had air con by teatime.Both indoor and outdoor units almost silent and cools very quickly.In all a really good value air con system and a really helpful company first class thanx for all the advice.Highly recomended.
Helpful Report
Posted 6 years ago
Cooleasy.co.uk is rated 4.7 based on 267 reviews