Name: CoolCare
Address: Helios 47 Isabella Road, Helios 47 Isabella Road, Garforth
Rating: 4.34

“First time I have used this chat room and found it very good.”

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Posted 7 months ago

Thanks for your review - we really appreciate you taking the time Regards from the CoolCare team

Posted 7 months ago

“I like cool care its simple to use and has everyting you need to be able to monitor your home in one place the tech guys are great and are helpful when ever there is an issue.”

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Posted 7 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 7 months ago

“Great system”

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Posted 7 months ago

Thanks for your review - we really appreciate you taking the time. With best wishes from the CoolCare team

Posted 7 months ago

“Very good system. Relaible and efficient.”

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Posted 7 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 7 months ago

“We can finally ditch the spreadsheets and paper rotas!”

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Posted 7 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 7 months ago

“helped really quickly, the only concerning thing was that i got someone elses message by mistake”

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Posted 8 months ago

Thank you for your review! We'll come back to you via direct message Best wishes from The CoolCare team

Posted 8 months ago

“I can't get into the app so far haven't been able to take any holidays”

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Posted 8 months ago

Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. Should you be willing to discuss your views with us directly, we'd love the opportunity to speak to you. Please either drop us a note on support@coolcare4.co.uk or call us on 0113 385 3853. With best wishes from, The CoolCare Team

Posted 8 months ago

“Very difficult to know how to actually speak to someone with any issues.”

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Posted 8 months ago

Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. Should you be willing to discuss your views with us directly, we'd love the opportunity to speak to you. Please either drop us a note on customer.success@coolcare4.co.uk or call us on 0113 385 3853. With best wishes from, The CoolCare Team"

Posted 8 months ago

“It's quick and user-friendly.”

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Posted 8 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team "

Posted 8 months ago

“Fast response and very informative.”

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Posted 9 months ago

Thanks for your review - we really appreciate your feedback! Best wishes from the CoolCare team

Posted 9 months ago

“I think it is a really good system, however it is not easy to start up.”

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Posted 9 months ago

Thanks for your review - we really appreciate you taking the time and value your feedback. Someone from the team will be in touch shortly but in the meantime if you need any further information then please don't hesitate to get in touch. Best wishes from The CoolCare team

Posted 9 months ago

“James who was dealing with my problem, was very effective in solving my VNB problem.”

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Posted 9 months ago

Thanks so much for your feedback Leah - its very much appreciated. Best wishes from The CoolCare team

Posted 9 months ago

“I find that there are a lot of issues with cool care and it just doesn't work for me. and for our company”

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Posted 9 months ago

Thank you for your review - we do value every piece of feedback as it helps us to identify areas where we can look to improve our service. We will come back to you by direct message with more details. Regards from the CoolCare team

Posted 9 months ago

“i like using Coolcare - it's an easy system to use, and upload documents - only draw back is removing a document uploaded incorrectly.”

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Posted 10 months ago

Dear Karen, Thank you so much for your feedback and taking the time to write a review about CoolCare. We really appreciate it and are delighted to hear that you enjoy using CoolCare. Thank you for your support and for choosing CoolCare. If you have any further suggestions or feedback, please feel free to reach out to us. We value your input and are here to assist you. With best wishes from The CoolCare team

Posted 9 months ago

“Whenever I have had any issues or queries they are always dealt with very quickly and even contacted when wrong information has been given.”

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Posted 10 months ago

Thank you for your feedback - it's really very much appreciated Regards From the CoolCare team

Posted 10 months ago

“John sorted out the issue that we had promptly”

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Posted 10 months ago

Thanks for your review, we really appreciate you taking the time to let us know how you rate our service. Regards from The CoolCare team

Posted 10 months ago

“always quick and helpful response”

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Posted 11 months ago

Thanks for your review Lynne - we really appreciate it. Best wishes from The CoolCare team

Posted 11 months ago

“assistance always useful”

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Posted 11 months ago

Thanks for your review - we really appreciate it. Best wishes from The CoolCare team

Posted 11 months ago

“Always very helpful and efficient.”

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Posted 11 months ago

Thank you so much for your 5 star rating, Karen! We are glad that you have found our service to be helpful and efficient. We do appreciate your support - it means a lot to us. Regards from The CoolCare team

Posted 11 months ago

“Excellent service thank you Sarah Saddington very much”

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Posted 11 months ago

Thank you so much for your 5 star rating of CoolCare. We strive for excellent service here, so we're very glad that you were pleased . Thank you from the CoolCare team

Posted 11 months ago

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

CoolCare Reviews