Name: CoolCare
Address: Helios 47 Isabella Road, Helios 47 Isabella Road, Garforth
Rating: 4.39

“I have worked with coolcare for around 10 years and have always fornd the support desk very helpful and knowledgable”

Helpful Report

Posted 3 days ago

“received prompt and well explained support.”

Helpful Report

Posted 2 weeks ago

Thanks for your review!

Posted 2 weeks ago

“EXCELLENT SERVICE FROM COOLCARE. ISSUE RESOLVED WITH A COUPLE OF DAYS.”

Helpful Report

Posted 4 weeks ago

Thanks so much for taking the time to let us know about the service you have received from CoolCare. We really appreciate it. With best wishes from The CoolCare team

Posted 3 weeks ago

“Prompt response to queries”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 3 weeks ago

“Excellent and quick response from Macauley who was able to advise me on how to proceed”

Helpful Report

Posted 1 month ago

Thanks so much for taking the time to let us know about the service you have received from CoolCare - we really appreciate it. We'll make sure we pass the feedback onto Macauley. With best wishes from The CoolCare team

Posted 1 month ago

“Very helpful, fixed my problem straight away and taught me something new”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 month ago

“Thank you for resolving the issue”

Helpful Report

Posted 1 month ago

Thank you so much for your review - we really appreciate you taking the time. With best wishes from The CoolCare team

Posted 1 month ago

“v quick, efficient and friendly service”

Helpful Report

Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us - but we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 2 months ago

“Online chat is a great support service. Accurate information and excellent resources given.”

Helpful Report

Posted 2 months ago

Thank you for your review - we really appreciate you taking the time to give us your feedback. With best wishes from The CoolCare team

Posted 2 months ago

“Useful and rapid support.”

Helpful Report

Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 2 months ago

“Coolcare is a brilliant system, easy to navigate and have all the information for multiple sites in one place.”

Helpful Report

Posted 3 months ago

Thank you so much for your review - we really appreciate you taking the time. With best wishes from The CoolCare team

Posted 3 months ago

“Brilliant product, fantastic support! Smooth experience from start to finish!”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to let us know how you rate our service- we really appreciate it. Many thanks and best wishes from the CoolCare team

Posted 3 months ago

“The person i spoke to was prompt in giving me answers and was very helpful.”

Helpful Report

Posted 3 months ago

Thank you so much for your feedback - we really appreciate you taking the time. Best wishes from The CoolCare team

Posted 3 months ago

“Quick repsonse and follow up to issues i was having. Very supportive.”

Helpful Report

Posted 3 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 3 months ago

“Thank you for answering my query so efficiently”

Helpful Report

Posted 3 months ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 3 months ago

“My issues is still not resolved”

Helpful Report

Posted 4 months ago

Thank you for your review. We are really sorry to hear that you are not pleased with the service you have received from CoolCare. We'll take a careful look through your feedback to see what we can learn about our product and services, so we can continue to improve the experience you and all our customers. We've been back in touch directly to follow this up with you. Best wishes from The CoolCare team

Posted 4 months ago

“recommend CoolCare”

Helpful Report

Posted 4 months ago

Hi Gemma Thank you so much for taking the time to let us know your feedback on the service you have received from CoolCare. Thank you with best wishes from the CoolCare team

Posted 4 months ago

“Called for support and was assisted very promptly.”

Helpful Report

Posted 4 months ago

Thank you so much for your feedback, we really appreciate you taking the time to let us know your thoughts and we're delighted you are pleased with our service. Best wishes from The CoolCare team

Posted 4 months ago

“dealt quickly with my query & resolved my issue”

Helpful Report

Posted 4 months ago

Thanks for your feedback - we really appreciate you taking the time to let us know and we will make sure it goes back to our teams. Best wishes from The CoolCare team

Posted 4 months ago

“Help provided was good and in proper way. The waiting time to connect is very long. Usually 8-10 minutes.”

Helpful Report

Posted 5 months ago

Thanks for your review - we really appreciate you taking the time. We will investigate further on your comments about waiting times - we do monitor those on an ongoing basis and our average waiting time is around 2 minutes - so we can only apologise that you have had to wait longer than that. We do try very hard to deliver the best service possible to our customers. Best wishes from The CoolCare team

Posted 5 months ago

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

CoolCare Reviews