COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 244 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

Info

5.0

Based on 244 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

020 7404 0757

Write Your review

Tell us how COO Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

COO Jewellers 5 star review on 9th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colin was extremely helpful throughout, explaining everything in detail and answering any questions we had. We always felt he was being open and honest with us regarding prices and the best product for us. We love our wedding rings and can't wait to wear them. Thanks again.”

Helpful Report

Posted 4 years ago

“Absolutely love COO Jewellers. We bought our wedding rings and my wedding earrings from COO a couple of years ago and more recently a bespoke engraved pinky signet ring to mark the birth of our daughter. They produce excellent quality pieces at reasonable prices. They are super friendly and knowledgeable, not a hard sell at all. I would highly recommend their service and am definitely looking to go back to COO again in the future!”

Helpful Report

Posted 4 years ago

“Am so pleased with the experience at COO, Colin listened to exactly what we wanted and delivered such a beautiful ring, highly recommend!”

Helpful Report

Posted 4 years ago

“We bought a set of wedding rings from COO Jewellers. Firstly, a big thank you to Colin for his excellent help with our purchase. We were able to get two wedding rings that are of top quality and were able to customise them exactly how we wanted. Colin was brilliant in helping us balance we want wanted against our budget. Furthermore, the aftercare service Colin offered was top notch and I definitely would not hesitate to recommend COO Jewellers. I’m writing this review as a thank you to Colin and team and so other people looking to buy rings or other jewellery have confidence in purchasing with COO Jewellers. Thank you”

Helpful Report

Posted 4 years ago

Hi Dan, Really appreciated comments, thank you, Colin.

Posted 4 years ago

“Another beautiful piece received from COO and of course, as always the great service received from the team. I won’t go anywhere else for bespoke jewellery and can whole heartedly recommend. Looking forward to the next item now !”

Helpful Report

Posted 4 years ago

Look forward to seeing you for the next project 👍Take care.

Posted 4 years ago

“We can’t thank COO enough for all their help in picking our weddings ring. Friendly, professional & approachable. Thank you Colin & Peter”

Helpful Report

Posted 4 years ago

Thank you for choosing COO to make your wedding rings, all the best for the future. Colin.

Posted 4 years ago

“Very informative great humour, easy to talk to great jeweller. Great knowledge as well ++++”

Helpful Report

Posted 4 years ago

😎 What a nice review, not sure about the humour, the rest is true 👍

Posted 4 years ago

“Colin has been great from the start of our wedding ring engagement. Very professional, helpful and accommodating to our budget. The service has been super smooth and the quality of the ring was great too. I would recommend Colin and COO Jewellers to anyone looking for a great service with a smile.”

Helpful Report

Posted 4 years ago

Hi Shana, I really appreciate you taking the time to leave this review, have a great wedding, Colin.

Posted 4 years ago

“I have experienced top class customer service and professionalism at every encounter with Colin and Peter. Everything is done with care and a personal touch and their design service is second to none. I would highly recommend them to anyone looking for quality jewellery.”

Helpful Report

Posted 4 years ago

Thank you for that nice review Dave, so pleased you are happy with everything. I will be emailing you in a year or so with photos of eternity rings 😂

Posted 4 years ago

“After taking my dads keeper ring and melting it down they crafted the perfect wedding ring that is both stylish and also very sentimental to me. Thanks guys 😉👍”

Helpful Report

Posted 4 years ago

Hi Dave, I am so pleased we made a video of your Dad's ring being melted and re-made into your modern wedding band, we wish you all the best wearing it, take care, Colin.

Posted 4 years ago

“Colin made buying a wedding ring a very enjoyable and personal experience. I didn't feel under any pressure to buy and it was clear he is an expert in this field. Our wedding rings are absolutely stunning, we are so glad we chose Coo Jewellers.”

Helpful Report

Posted 4 years ago

Hi Amber, it was great to see you again today, so glad you love the rings and thank you for the nice review. Colin.

Posted 4 years ago

“Purchased our weddings rings with Colin over a year ago and went to pick them up recently as we had our wedding postponed due to Covid. The whole experience from start to finish was fantastic and we forgot how beautiful the rings are! In a lovely presentation box and made the whole service flawless, thank you and cant wait to be able to wear them next year.”

Helpful Report

Posted 4 years ago

Best wishes from all at COO, we hope you have the wedding of your dreams.

Posted 4 years ago

“So pleased with the service I received from COO. I first saw them at a wedding Fair and they made such an impression. When planning the rings, COO had so much knowledge to offer as well as making sure it was personalised to what we wanted. They have great personable skills and really made us feel welcome and excited about the big day. When receiving our rings, they looked absolutely beautiful! They also followed up after making sure sizes fit okay. I would honestly recommend COO!! So happy I went with them. Thank you again so much!!”

Helpful Report

Posted 4 years ago

What a nice review, thank you so much.

Posted 4 years ago

“Very friendly, top quality product and was always on hand for updates and/or help. Great customer service and very happy with our wedding rings.”

Helpful Report

Posted 4 years ago

Really pleased you are happy with all we have done. Thanks for leaving a review, it means a lot to us.

Posted 4 years ago

“Peter and Colin couldn’t have been more helpful, professional and friendly. Their knowledge and advice was invaluable and in turn has given me a beautifully reset engagement ring and fabulous wedding bands. We couldn’t recommend Coo Jewellers enough and I will definitely be sending Paul there for my eternity ring at some point :) Thank you for all your help - Yvonne and Paul.”

Helpful Report

Posted 4 years ago

Happy to help with any other repairs, see you for the eternity ring sometime :-))

Posted 4 years ago

“Picked up my wedding ring today from Coo and it is more beautiful than I could have ever imagined, Colin was amazing from start to finish at finding something that would compliment my engagement ring perfectly - and he succeeded! Absolutely in love with my ring and can't wait to wear it! Fantastic service, wide selection of rings and can make it bespoke to your needs too. Highly recommend!!”

Helpful Report

Posted 4 years ago

Glad you love the ring, that means so much to us.

Posted 4 years ago

“Great service from COO jewellers, even with Covid playing havoc!! A pleasure to deal with right from the start through to collection of our rings. Would definitely recommend and will use them in the future.”

Helpful Report

Posted 4 years ago

Havoc! we love it. Pleased you are happy.

Posted 4 years ago

“Brought our bespoke wedding bands from Coo after seeing them at a wedding fair. Thrilled with the results as it fits perfectly under my engagement ring which is a princess cut. I had a lot of trouble trying to find a high street wedding band that fitted perfectly without any gaps. They were also able to accommodate resizing of my ring at short notice during these current strange times in time for wedding in September.”

Helpful Report

Posted 4 years ago

We like making shaped wedding bands, really pleased you love yours.

Posted 4 years ago

“A great service and really recommend! Colin was friendly, welcoming and helpful from the first contact through to picking up our finished rings. Both face to face appointments felt really personal and it was as though Colin knew exactly what we wanted already!! The final product is absolutely perfect and has definitely made us start feeling excited for our postponed wedding!”

Helpful Report

Posted 4 years ago

The postponement is unfortunate, I hope your wedding day is all you planned for. Colin.

Posted 4 years ago

“Fantastic service and made a bespoke ring for me which is stunning great family run business”

Helpful Report

Posted 4 years ago

Hi Kerry, Thanks for taking the time to leave a few nice words, have a brilliant wedding.

Posted 4 years ago

COO Jewellers is rated 5.0 based on 244 reviews