COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 244 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

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5.0

Based on 244 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

020 7404 0757

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COO Jewellers 5 star review on 9th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I met a lady from Coo Jewellers at a wedding fayre at our venue and tried on a few wedding rings, finding the perfect ring to go with my engagement ring. We then booked to go down to the Essex shop to try the ring for a second time and find my partner a ring. Colin was so helpful and suggested i went for a slightly different ring without edging so that it flowed better with my engagement ring. He also helped my partner find a ring despite my partners reluctance to even get one! Colin kindly arranged for the rings to be posted to us to save us another trip to Essex. Customer service and communication perfect throughout. Thoroughly recommend!”

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Posted 4 years ago

HI Emma, Thanks so much for leaving this, makes it all worthwhile.

Posted 4 years ago

“I couldn't recommend COO Jewellers enough and will be advising all of my friends about their incredible service/ offering! I first heard of COO jewellers through my sister's friend who purchased their weddings bands at COO last year who equally raved about them. Colin and his team bent over backwards to ensure we had our wedding bands in time for our big day. I required a bespoke curved band and I'm so glad they were able to create such a perfect ring that fit snugly with my engagement ring. Worth the investment and the price was unrivalled. Thank you again Colin and team!”

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Posted 4 years ago

Wow, thank you very much 😎

Posted 4 years ago

“Fantastic service and the rings are absolutely perfect. Would highly recommend to anyone on the hunt for their wedding rings.”

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Posted 4 years ago

Hi Elise, Thank you so much, Colin.

Posted 4 years ago

“Thank you so much to Colin for sorting out our wedding rings and getting them in so quick.”

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Posted 4 years ago

It's not easy being quick with all that's going on, thanks for the kind words, it means a lot to us.

Posted 4 years ago

“Our wedding was booked with only 3 weeks notice due to covid and having already supplied my partners wedding ring earlier in the year, I called Colin to see if he could help. Colin offered us a great service. He listened to what I wanted and offered some good options of finishes and weights. Colin managed to get my ring made with nearly a week to spare. I’m really happy with the finished product, it feels really solid and weighty compared to what I found in the high street. Overall amazing service and product, would 100% recommended”

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Posted 4 years ago

Can't get better than 100% recommended, makes us happy 😃

Posted 4 years ago

“We asked COO Jewellers to get us a wedding ring last minute and they did everything they could. It arrived in time! We were very grateful”

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Posted 4 years ago

Super couple, loved working with you.

Posted 4 years ago

“I can not thank you enough for your fantastic service and my gorgeous bespoke ring I’m actually in love! Beautifully made And Colin made the whole experience magical for me!! I also brought al 7 of my bridesmaid gifts from here and they are amazing quality!! Defiantly would recommend especially if you want that personal magical experience”

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Posted 4 years ago

Hi Billie, so glad you love the ring, that was the idea 😊

Posted 4 years ago

“Colin and the team at Coo are fantastic. We are so happy with our wedding rings and Colin is so personable and gives a great service. Highly recommend”

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Posted 4 years ago

I really hope your wedding goes ahead and you have a great day, Colin.

Posted 4 years ago

“My fiancé has a thing for heart shaped stones, to match her engagement ring. I took the ring to COO jewellers at Martels showroom in Essex and was delighted to learn Colin already had hold of an over 1ct white sapphire cut to a perfect heart that he was able and willing to have mounted for me and turned around in the space of 2 weeks, brilliant for a last minute Larry. I could not have wished for more”

COO Jewellers 5 star review on 10th October 2020

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Posted 4 years ago

I will tease you with the matching earrings one day 😂

Posted 4 years ago

“Colin has been brilliant through the process of purchasing my wedding ring. I have never found a ring that fit my long thin fingers well, not only did he provide one that does, they quality, weight-y-ness and bespoke inverses stones are amazing- would highly recommend!!”

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Posted 4 years ago

Hi Sam, Great to see you again today, glad you love the rings, I will get the valuation out to you ASAP, take care, Colin.

Posted 4 years ago

“Fantastic service from the very beginning with Colin at COO Jewellers. He helped my fiancé pick a beautiful engagement ring for me and then we also recently bought our wedding rings from him too. Colin was happy to show us different styles he thought we’d like and let us try on as many rings as we wanted to without us feeling any pressure at all. Would definitely recommend!”

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Posted 4 years ago

An absolute pleasure working with both of you, have an amazing wedding day.

Posted 4 years ago

“Colin, Geraldine and Peter were fantastic. Nothing was ever too much trouble. We were really unsure what we wanted for our wedding bands but everyone was so happy and willing to spend the time with us to make sure we got what we wanted. It was such a pleasure to deal with everyone at Coo and the service was second to none. Thank you so much.”

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Posted 4 years ago

What a nice review, thank Nicole for leaving this review, it really helps us. Kind regards, Colin.

Posted 4 years ago

“We have had brilliant service from Coo over the last 3 years. We went to them with a shaped engagement ring bought elsewhere and they were able to make my wedding ring to fit. 2 years after the wedding they have just joined the 2 rings together and they both look amazing, no sign of the join. All the people we have had contact with have been amazing. Thank you”

COO Jewellers 5 star review on 3rd October 2020

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Posted 4 years ago

Hi Sarah, Nice to see you again today, I am really pleased you like the result, see you for the eternity ring sometime 😊Colin.

Posted 4 years ago

“We really enjoyed our experience designing and purchasing our wedding rings. Would definitely recommend Coo Jewellers. Colin and his wife are very professional and guided us through the whole process. Cannot thank them enough.”

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Posted 4 years ago

“We are absolutely over the moon with our wedding rings and just cannot wait to wear them! I was sooo nervous beforehand as I was getting it made bespoke and I had only told Peter what I wanted months ago and not seen a picture but I shouldn’t have worried as it is absolutely perfect - better than I could of hoped for. Colin and Peter are both so friendly and welcoming and it was a delight to use them both! The new gravesend shop is beautiful too and saves going into London! Hopefully we will be back for more diamonds soon x”

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Posted 4 years ago

“Friendly, reliable and efficient - a pleasure purchasing our wedding rings from COO and would not hesitate to recommend.”

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Posted 4 years ago

“Great service from start to finish. Colin helped and showed us different designs. He suggested a design that went with my engagement ring and it matched perfectly, something dainty, which I was looking for and my partners ring was something he had thought about aswell. Great service.”

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Posted 4 years ago

“From start to finish, Pete was excellent with us, talking through the initial requirements and design ideas, to giving us his own expert opinion of what would work with different dimensions and materials, to keeping us informed through the process and creating a cast for me to take home and try on. Although the pandemic did cause a few issues with the process and the final product was completed before I had the chance to try on, we are very happy with our rings, Pete was excellent to work with, and I'd have absolutely no hesitation in working with him or recommending him and COO to others in the future.”

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Posted 4 years ago

“I ordered a pair of earrings at COO and they were looking exactly as on their website. On top of that they arrived on schedule. I'm very pleased with their service.”

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Posted 4 years ago

“This weekend I was extremely excited to pick up my wedding ring! It didn’t disappoint at all! It was so sparkly just what I wanted. In light of everything regarding COVID and having to push back our original wedding date, I was so happy to collect it despite having a few more months to wait to our big day. From arranging to meet with Colin to discuss ideas for my ring, through to being kept updated as to when it would be ready my experience was brilliant. Colin and Geraldine are so lovely and welcoming. I would definitely recommend COO. Thank you.”

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Posted 4 years ago

COO Jewellers is rated 5.0 based on 244 reviews