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COO Jewellers Reviews

5.0 Rating 244 Reviews
100 %
of reviewers recommend COO Jewellers
5.0
Based on 244 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

020 7404 0757

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COO Jewellers 5 star review on 9th July 2024
Jade B
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 25th March 2023
Lucy G
COO Jewellers 5 star review on 20th March 2023
Jade C
COO Jewellers 5 star review on 4th March 2023
Natasha &
COO Jewellers 5 star review on 18th February 2023
Louise
COO Jewellers 5 star review on 18th February 2023
Louise
23
Anonymous
Anonymous  // 01/01/2019
Can’t recommend COO jewellers enough. We had such a great experience with Peter, he made us feel so relaxed and welcome right from the start, listened to exactly what we wanted and our budget and was great with advising us.
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Posted 9 months ago
Colin has been so informative about how best to create the rings we wanted. He was so supportive in how we could manage payments and advising us on how best to store/ insure and keep them nice for years to come - would highly recommend
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Posted 9 months ago
Thank for the nice review, please remember to pop in for a free ultrasonic clean of your rings anytime.
Posted 9 months ago
Amazing service , Peter was very helpful and welcoming during our appointment. Thankyou so much!
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Posted 9 months ago
Brilliant service and great knowledge and advice to help you pick the right ring for you.
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Posted 9 months ago
My husband and I had a great experience getting our wedding rings from COO a few years ago. We couldn’t be happier with our rings which were beautifully made and engraved. More recently, COO were extremely helpful when my ring was accidentally damaged. It was expertly repaired and returned to me good as new within a week!
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Posted 10 months ago
Thank you for the nice review, we are always happy to help, Colin.
Posted 10 months ago
Fantastic service from start to finish! Beautiful rings for our wedding day! Thank you SO SO much.... we will be back!!!!
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Posted 10 months ago
Peter was beyond helpful. He listened to what both me and my partner were looking for with our rings and allowed us the time to try on and play around with different styles and materials. It was a pleasure meeting Peter and I will look forward to receiving my eternity ring in a few years time!!
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Posted 10 months ago
Haha thanks, Amy. If you need not-so-subtle assistance in making that happen, give me a nudge!
Posted 10 months ago
Fantastic experience with Colin and the rings they had to offer were all stunning. We couldn’t be happier with how ours turned out. Highly recommend
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Posted 10 months ago
Hi Jade, Thanks for taking the time to leave a nice review, have a great wedding day. Colin.
Posted 10 months ago
We really enjoyed our meetings with Peter when picking out our wedding rings, he was patient and very knowledgable. Coo Jewellers created beautiful rings for us that we will cherish. Excellent service.
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Posted 10 months ago
Thanks so much, Danique! See you again soon.
Posted 10 months ago
Peter was so friendly and made picking our wedding rings such a fun experience! He wasn’t pushy and didn’t mind that we spent ages trying and re-trying on loads of different rings. We would recommend to anyone!
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Posted 10 months ago
Sarah, thanks so much for the kind words, it was an absolute pleasure to work with you also. Recommendations are always appreciated :)
Posted 10 months ago
COO were absolutely amazing. Thank you so much for your help we will be sure to recommend you to everyone!
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Posted 11 months ago
I contacted Pete earlier in the year to arrange buying an engagement ring. From the minute I stepped into his office, he put me at ease and took the time to explain everything I needed to know. He kept me updated through the whole process and I had full confidence whilst the ring was being put together that it would be what I wanted. and when I collected the ring, it absolutely was. I would recommend to anyone looking for an engagement ring
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Posted 1 year ago
Peter's dedication to his craft is truly commendable. He meticulously listened to our preferences, offering valuable suggestions along the way, ensuring that the rings were not only visually stunning but also meaningful to us. His attention to detail was evident in every intricate design element, showcasing his exceptional craftsmanship.
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Posted 1 year ago
My wife and I met Colin from COO Jewellers during an open day at our wedding venue, Quendon Hall. He was welcoming, friendly and knowledgeable, giving us confidence in his ability and services. We attended the shop at Martel's Wedding Village where Colin worked with us to help make the best decision for us. The rings and service were really well-priced and the finished products were absolutely stunning. We are thrilled with our rings and would definitely use COO Jewellers again.
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Posted 1 year ago
Colin was extremely helpful when we are choosing our wedding rings, we went to our appointment not having any idea of what we were looking for but came out having chosen the most amazing rings that we will cherish forever. We cannot wait to be able to wear these. We were kept up to date with the progress of them and felt at ease throughout the process. Thank you COO Jewellers for providing us with an amazing service, we will definitely be recommending you to our friends and family.
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Posted 1 year ago
We are delighted to hear that you and your partner have found the most amazing wedding rings to celebrate your special day. We look forward to seeing you in the future. Have a great wedding.
Posted 1 year ago
Excellent service and really helpful! I’d been looking for a ring for ages and couldn’t find any I liked, within 5 minutes of sitting down I’d picked my ring! I really recommend!
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Posted 1 year ago
Thank you so much Hannah for giving us a 5 star rating! We are so glad to hear that you found a ring that you really like. We really appreciate your kind words and we are delighted that you were satisfied with the service you received during your visit.
Posted 1 year ago
I can’t fault COO Jewellers at all! From start to finish I have found Colin and the entire team to be so friendly and approachable and I have never found a team so knowledgeable and passionate about what they do. I got a new engagement ring and our wedding bands from COO and safe to say they exceeded my expectations. I have had nothing but compliments and most importantly my whole experience was enjoyable taking all the stress away from this element of wedding planning. I wouldn’t hesitate to recommend COO to anyone looking for quality jewellery and from such a lovely team! Thank you!
COO Jewellers 5 star review on 25th March 2023 COO Jewellers 5 star review on 25th March 2023
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Posted 1 year ago
Thanks for posting a picture and the nice review, Colin.
Posted 1 year ago
Picked up my wedding rings today. The service from Peter was just amazing from start to finish. He listened to what I wanted and helped me choose the best style to go with my engagement ring. I love our rings and would highly recommend them.
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Posted 1 year ago
Thank you so much for your great review, Ellie! It was absolute blast working with you guys. Always good to laugh!
Posted 1 year ago
Coming from an initially hopelessly clueless bloke trying to work out what his (soon-to-be) fiancé might like in an engagement ring, Peter made what could've been a stressful and overwhelming experience incredibly easy. He explained everything, was very patient and I didn't feel rushed into making any decisions at all. I'm delighted to say the result was fantastic, and I'm very grateful!
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Posted 1 year ago
Hey Adam thanks for the good words mate! It was a pleasure helping you through it. I'm glad we managed to save lots of money and still get what you wanted! The final ring was absolutely brilliant - let me know if you need any resizing done! Good luck with the proposal and smuggling the ring through airport security haha!
Posted 1 year ago
COO Jewellers is rated 5.0 based on 244 reviews