COO Jewellers Reviews

Name: COO Jewellers
Rating: 5.00

5.0 Rating 244 Reviews

100 %

of reviewers recommend COO Jewellers

Company Reviews

Metrics

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5.0

Based on 244 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

020 7404 0757

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COO Jewellers 5 star review on 9th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with the service and quality of the rings. Would definitely recommend!”

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Posted 7 years ago

“Colin made us some beautiful wedding rings, which are perfect and exceeded our expectations. Colin's attention to detail, friendly manner and knowledge made choosing our wedding rings a great experience.”

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Posted 7 years ago

“This was the second time we have had rings made by COO Jewellers. First we got our wedding bands made which were great. Then they made me a bespoke ring and it is fabulous!!! I am so so happy. They were great at keeping in touch and the customer service was excellent. I can't recommend them enough!”

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Posted 7 years ago

“I've had a number of rings made by COO and always been very happy with the service and product, this time I had a pair of earrings custom made to match a ring I already had in memory of my late Nan. They produced the most beautiful pair of earrings with excellent customer service. Will always recommend COO Jewellers.”

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Posted 7 years ago

“Amazing customer service and such beautiful rings! My engagement ring was made by COO and perfectly complements the wedding ring they made. I would definitely recommend COO to anybody looking to buy engagement or wedding rings.”

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Posted 7 years ago

“Angela and Colin have made the choosing of our wedding rings a breeze. They both were very accommodating to our needs and knew their stuff. Both lovely people too. I would highly recommend Coos for the fantastic quality of their jewellery and fantastic customer service.”

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Posted 7 years ago

“Over and above to fulllfill our orders went to them for our wedding rings and then back again 😁”

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Posted 7 years ago

“Very professional, efficient and honest service, whilst we also found value for money to be excellent. I would certainly recommend to friends and family and will use again myself.”

COO Jewellers 5 star review on 23rd June 2017

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Posted 7 years ago

Thanks for taking the time to write the review, enjoy your wedding day.

Posted 7 years ago

“They were lovely and so easy to deal with. After other jewelers had been negative and told me that I couldn't get a ring to fit mine, the team at COO were really helpful and positive and assured me it would be no problem. I would highly recommend going to them if you would like a customized ring made. Thanks guys!”

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Posted 7 years ago

“Very attentive and friendly. No pressure environment and personalised service, looking for the best solution without pressing on sales.”

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Posted 7 years ago

“Excellent customer service and amazing products 5* all round”

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Posted 7 years ago

“I can't explain how happy I've been with the service and the rings. My fiancé had my ring made at another jewellers and it was awful, yellow and bad quality! Anyway we met with Colin to talk about our bands and I asked him about my engagement ring. He was absolutely brilliant explained everything about the problems I had had and gave us a fantastic price to remake my ring using the same diamonds. My other half has a phobia of jewellery and he didn't pressure him or make him feel small he just said when your ready we'll get your size. We picked up our rings and they are absolutely stunning, I honestly can't thank them enough. You've turned a really bad experience into one of the best I've ever had! Thank you coo and staff x”

COO Jewellers 5 star review on 17th June 2017

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Posted 7 years ago

Dear Hannah & Steve, It was a pleasure working with you, have a great wedding, from the COO team.

Posted 7 years ago

“I contacted Peter at COO Jewellers regarding a reset for an engagement ring for my fiancée; it was a really great experience overall, it felt very personal and he really understood my vision with the ring. There was great communication throughout the process and I've come home with a spectacular ring! Very happy and will be going back for further wedding jewellery in the future.”

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Posted 7 years ago

“Great friendly service. Informative and trustworthy.”

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Posted 7 years ago

“Coo were brilliant - they really took the time to get to know us and we are so happy with our bespoke rings. They have made the special occasions of the proposal and the wedding day extra special”

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Posted 7 years ago

“We got my engagement ring first and then hebwedding bands as well from Coo. The rings are lovely and the service was great. I would definitely recommend them.”

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Posted 7 years ago

“We purchased our wedding rings from Coo and the staff were very attentive and very helpful. Have already recommended them to our friends who are also marrying xx”

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Posted 7 years ago

“My fiancé and I met COO at the International wedding fair 2017. We spoke to the lady at the fair and she was very friendly and helpful with what style of we wanted for our wedding bands. We booked an appointment to meet and discuss our requirements with one of COO specialist. We met Lee and he was friendly and professional who listened to exactly what we wanted and advised us to what we can/can't do to customise our rings. We are very impressed with their crafting and work of the rings. The pricing and quality was very decent and I would highly recommend them. Thank you for the brilliant job and service you provided us. Louise & Sing”

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Posted 7 years ago

“Really great experience from start to finish. People on reception/ the phones are always friendly. Lee was super helpful going through all the options and we are so happy with our wedding rings. Couldn't recommend COO enough :)”

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Posted 7 years ago

“Rings are great - thanks!”

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Posted 7 years ago

COO Jewellers is rated 5.0 based on 244 reviews