ControlFreq Reviews

Name: ControlFreq
Rating: 4.96

5.0 Rating 183 Reviews

100 %

of reviewers recommend ControlFreq

5.0

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ControlFreq:

When ControlFreq started in 2007, we believed mobile technology was the future of access control. Being 3 months before the iPhone was released ControlFreq took the first step on a long road of solution discovery – and so it began...

The companies we now work with are top of their game. They need highly adaptable, next-generation hardware, connected software backed up by reliable, experienced support to push the boundaries that take their game to the next level.

ControlFreq employ the very latest 4G-voLTE mobile technology to solve technical challenges in virtually any industry. We've pressure-tested the tech, built the systems and earned the stripes to explore problems and solutions with both tech & non-tech customers.

ControlFreq specialise in connected hardware & software, with 7-day phone support included standard, to provide end-customers a better investment and solutions they can rely on.

Fast-forward to today and, ControlFreq is still mobile 1st! We know what we do best, for whom, and the value we deliver. From remotely monitoring fire, intruder & panic alarms across 800 stores for a major high street retailer to turnkey mobile access control solutions for the industry maverick innovators reshaping the future of parking.

Trade integrators & installers benefit from exceptional reliability & tech support when they need it, not when our office is open.

We are ControlFreq2.0.

Visit Website

Phone:

02034780786

Email:

hello@controlfreq.uk

Location:

1, Shelley Road, Worthing
BN11 1TP

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ControlFreq 5 star review on 3rd October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to identify and order a sms alarm board for my custom built system, so I contacted Control freq tech support who advised the best unit for the job.I placed the order online, and received confirmation and courtesy emails stating when it would be delivered with options to change if these did not suit me, and the next day the unit arrived exactly as promised.The unit itself has extra features which I was not aware of when ordering but will be useful in my application, overall I have been very pleased with the company, goods and service received and would recommend to anyone ...well done ControlFreq!!”

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Posted 9 years ago

“good, prompt service. very happy with product”

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Posted 9 years ago

“Support is swift and timely!!!”

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Posted 9 years ago

“This company is highly responsive and know exactly what they are doing. They listen to your requirements and give you excatly what you need - Can't fault them”

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Posted 9 years ago

Thanks Shahzad, we always try our best :) Best regards Noel

Posted 9 years ago

“I needed to buy a dialler recently and remembered dealing with this firm some time ago. They were still busy traders so I was confident that my goods would be OK. Quick service with tech back up = happy customer.”

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Posted 9 years ago

“excellent”

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Posted 9 years ago

“Very prompt and excellent service. Noel was our tech and he emailed us right away regarding our issue. He even stayed on after hours until we had it solved! We were very impressed and appreciated his help!!”

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Posted 9 years ago

Thanks Tony, much appreciated. Noel

Posted 9 years ago

“Comprehensive and competent help delivered immediately. Very satisfied indeed.”

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Posted 9 years ago

Glad to be of service. Thanks.

Posted 9 years ago

“Almost immediate response, albeit a simple enquiry.”

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Posted 9 years ago

“It was very easy to order product on line. Telephone conversation before hand was very helpful in deciding on product. Delivery was 1st class would recommend Control Frec”

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Posted 9 years ago

Thanks alot for the feedback David! We always try our best. It's nice to hear it helps. Cheers Noel

Posted 9 years ago

“Excellent service. Next day delivery to Ireland. Neil in accounts was extremely helpful. Great communication. Thank You”

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Posted 9 years ago

That's brilliant John. Thanks for your feedback! Noel

Posted 9 years ago

“Excellent service.”

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Posted 9 years ago

Happy to be of service Karlis, Thanks. Noel

Posted 9 years ago

“Had a problem with a an item not working and the person I spoke to was extremely helpful, friendly and got straight onto the problem, very impressed, so impressed in fact that I'm looking at purchasing a new intercom/door entry system from them as I know I will have the tech support if required!”

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Posted 9 years ago

Thanks Moira, happy to help. I might note at this point that it was a Smartbel product which we no longer supply. This is based on a similar reason to why you contacted us.... The manufacturer Commtel Innovate were not willing to support their own product, in warranty, and passed the buck to us. We will help you sort it out for you one way or another, no problem. Best regards Noel

Posted 9 years ago

“Shopping with Controlfreq is a great experience, the back up is excellent, I would not hesitate to recommend them to anyone. They service has star ratings.”

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Posted 9 years ago

Thanks Peter, happy we could be of service. Noel

Posted 9 years ago

“Pleased with my purchase had no problems. Thank you.”

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Posted 9 years ago

Cheers Raymond!

Posted 9 years ago

“I bought this to control some electric gates. Its a great product and very easy to install and program. I thoroughly recommend it end of. Control Freq are also a great company to deal with and their support is excellent.”

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Posted 9 years ago

Cheers David!

Posted 9 years ago

“Response from technical staff is excellent from CONTROLFREQ”

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Posted 9 years ago

Thank you Wasiim, happy to help. Noel

Posted 9 years ago

“Fantastic support and very speedy!”

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Posted 9 years ago

Thanks Carolyn glad we could be of service. Best regards Noel

Posted 9 years ago

“Quick and accurate response thanks J Bradley”

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Posted 9 years ago

Thanks John

Posted 9 years ago

“Overall the system works perfectly also the help line was very good I just needed a few pointers which were quickly resolved, the only info I could not get was the current rating of the on board relay. I think it would be useful if you could include that in your sales specification ,as aprecaution I connected a secondary relay to carry the current required to switch my central heating, but overall I am very satisfied with the product.”

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Posted 9 years ago

Hi Tom, I'm glad you're happy with the product. Regarding the current capacity of the contact, I have since checked and it's 5A. Being a Saturday when you called for support, the info wasn't immediately available to hand. Best regards Noel

Posted 9 years ago

ControlFreq is rated 5.0 based on 183 reviews