“It was a bit irritating that they couldn't find my registration for the van .when in the other sites it was no problem but other than that,it was fine”
“Confuse .com left me not confused because my old insurance company wanted £360 to renew you found me one with more additional extras for around £240 thanks alot not
confused shaun stevens”
“After receiving an email that identified other insurers at a cheaper price were available I called my current provider to see if they would price match for my renewal but they was unable to, so I opted for the cheapest that Confused.com suggested and made a £50 saving.”
“An email was sent to me with quotes for my van insurance, I picked the cheapest one and called the number. It turned out the (real quote) was £700 dearer. Wasted two hours of my valuable time.”
Hello Christopher,
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question.
I’m very sorry for any inconvenience this has caused you, Christopher. We hope to hear from you soon.
Jess, Confused.com Representative
