“I took out motor insurance with confused last year, following an unfortunate RTA the insurance company robbed me of five years no claims despite having protected my no claims bonus.
Despite appealing this the insurance company have argued stating Confused did not send this info over to them where they did not acknowledge I selected to protect my no claims.
I did email Confused and was asked to explain this all again, despite having responded I have had no response from them since.
This is very disappointing...”
“Kept getting sent one price from an insurer, through the site.
When I was then transferred to the next page to continue, the price was more than 50% higher!!”
“Doesn't give alot of correct information when putting your details in. Only valued the van at 9k when it's actually valued at 14k. Then the insurance company wanted another £78 to put the correct value on the policy. So unfortunately I cancelled the policy.”
“I did use confused to get my insurance, and save £200 from my previous insurer, however I am inundated with messages to use confused before it’s too late , after already renewing, it’s grating on me and will think again before using confused next year”
“One of the quotes was £493 when I phoned the company to accept the offer I was told £60 per month total £720 I think. I said no I want to pay annual I was told the quote was monthly only I have a screenshot which highlights annual
So not impressed with the quote”
“It was easy to use but very strange at time when I select somthing it didn’t show and you have to be very careful about making sure the insurance you want it right due to that issue”
