“While the van insurance quotes are very competitive, there was a major technical issue with your site on Friday 8th & Saturday 9th April. This issue resulted in me not obtaining the insurance I wanted, even telephone conversations directly with the insurance companies could not resolve the issue. Despite these companies reassuring me the quotes would remain the same on Monday 11th, this was not the case and I ended up paying more for my van Insurance.”
“As time was pressing I opted to try several comparison sites. Compare the Market came up best at £188.71, I later received a letter from Lloyd's offering me £195.00, which I would probably have accepted had it arrived sooner but the website offer of £205.00 was not competitive.”
“THE QUOTE ON LINE WAS TOTALLY DIFFERENT LIKE THREE TIMES THE PRICE ONCE I HAD SPOKEN TO YOUR REP THE WHOLE EXPERIENCE COST 4 HOURS AND I DIDNT GET IT AS IT WAS TOO EXPENSIVE IT WAS MORE THEN THE VAN COST EVEN THOUGH MYSELF AND THE OTHER TWO DRIVERS HAVE OUR OWN CARS AND OUR OWN INSURANCE AND ARE ALL OVER 38 THE PRICE WAS HIGH I CAN SEE THE SAME HAPPENING WITH CARS AND VANS PEOPLE WILL STOP USEING THEM SAME AS COMMERCIAL BUSINESS INSURANCE”
