Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 57,124 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 57,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process that took the guess work out of it. It was my first time purchasing contents insurance and I had no idea about it but everything was easy to understand and fill out. The only negative was that it was quite hard to edit the quote amount without having to go through lots of steps as well. I also realized that putting the content amount higher in the quote would push the price up but not actually change the policy you were buying. So you could buy the same policy for more based on your answers, which was quite cheeky.”

Helpful Report

Posted 22 hours ago

“COMPLETED APPLICATION AND SENT PAYMENT , BUT NOT PICKED UP BY COMPANY. WASTE OF TIME”

Helpful Report

Posted 1 day ago

“It help to choose the right Insurance for you”

Helpful Report

Posted 2 days ago

“ok but i don't need keep being bombarding with emails”

Helpful Report

Posted 4 days ago

“Not as good as you like to make out”

Helpful Report

Posted 6 days ago

“Simple to use website, prices are mostly competitive with added bonus of rewards. The rewards are only relevant if the prices are competitive in the first place, often they are (but it is always advisable to check every time...)”

Helpful Report

Posted 1 week ago

“Got me what I wanted reasonably quickly, but what options didn't it show me? Also, bombarded with junk emails within minutes. Not impressive at all.”

Helpful Report

Posted 1 week ago

“questions re. Value of insurance cover required/needed for home contents etc were not very clear!!”

Helpful Report

Posted 1 week ago

“Good site to find competitive insurance which I went on to buy but the constant emails afterwards are a bit annoying!”

Helpful Report

Posted 1 week ago

“reasonably straightforward.”

Helpful Report

Posted 1 week ago

“its all I want at this time & suits me well ok”

Helpful Report

Posted 2 weeks ago

“On the quote form I answered yes to smokers, but when the policy documents arrived they had us as non smokeing. I have now corrected this with Admiral.”

Helpful Report

Posted 2 weeks ago

“It was clear and helpful but renewal was cheaper”

Helpful Report

Posted 2 weeks ago

“A good selection of insurers was offered with a great range of prices but I could get the insurance done for nearly half the cheapest price elsewhere”

Helpful Report

Posted 2 weeks ago

“Very helpful comparisons. Thank you”

Helpful Report

Posted 2 weeks ago

“For some peculiar reason ageas didn’t know the bungalow is detached despite the confused . Com questions answered honestly and correctly. They added more money to the policy. I asked them to cancel it they wanted to deduct £20 set up fee from the total. I told them it can’t be set up as it doesn’t start until 30/04. I told them I’m contacting financial ombudsman. 6 hours later I bott chatted them again…FULL REFUND ISSUED… Have still not got insurance. !!!!”

Helpful Report

Posted 2 weeks ago

“One of the questions 'Is your house near water?' but then no way to explain, Yes I live near water, a canal is at the bottom of the garden but it is 20ft below my house and if it was to flood then the whole of Cheshire and beyond would need to be at least 100ft under water, so this makes the question irrelevant but if I don't answer yes then my insurance.”

Helpful Report

Posted 3 weeks ago

“Two company's said I couldn't have cover because of the information I had given,but they gave me the quotes !!!!”

Helpful Report

Posted 3 weeks ago

“Not much different than other comparison sites”

Helpful Report

Posted 3 weeks ago

“When directing through to insurance providers the link doesn’t work”

Helpful Report

Posted 3 weeks ago

Confused.com - Home Insurance is rated 4.6 based on 57,124 reviews