Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 55,147 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 55,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I am very pleased.”

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Posted 2 days ago

“Very easy to navigate and clear wording, better than Compare the Market .”

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Posted 2 days ago

“Easy to purchase. Good value.”

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Posted 2 days ago

“Great service”

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Posted 2 days ago

“I found the speed of Confused.com invaluable, particularly as I needed house insurance the next day, as my policy had run out. As an elderly retiree, I am not very Internet savvy but even I could navigate the system with ease.”

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Posted 2 days ago

“Plenty of choice and good varying prices to choose from. From low to higher and the details of each insurance are easy to access.”

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Posted 2 days ago

“Really good to fill in details only once and get lots of results . Then whittle it down to personal needs. Also £20 voucher , so straight away £20 cheaper . Then free Greggs drink. All very good”

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Posted 2 days ago

“Quick and efficient. We took up your advice for home insurance. Thank you.”

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Posted 2 days ago

“All completed in less than an hour!”

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Posted 2 days ago

“I do not write reviews”

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Posted 2 days ago

“I found Confused. com the simplest and easiest comparison site to use when looking for a home insurance policy. I am an older person who is not confident on line but I found the process quite straightforward.”

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Posted 2 days ago

“Received home insurance renewal from existing provider which had increased by 20% on previous year. Decided to do a comparison and saved over £300 per year on a like for like policy. Existing provider would not consider reducing to remain competitive so swapped across immediately.”

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Posted 2 days ago

“very effective”

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Posted 2 days ago

“Very good easy to navigate”

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Posted 2 days ago

“No comment”

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Posted 2 days ago

“Difficult to understand call centre operator”

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Posted 2 days ago

Hello Colin, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue when trying to contact your chosen insurer. Confused.com does not operate a telephone service but most insurers you can contact via email or live chat on their website if you need further assistance. Jess, Confused.com Representative

Posted 1 day ago

“My purchase was that of a Tesco Home Insurance Policy, and, as I always do in my need for money saving, I used the TopCashBack site where a further £40 would be saved through Confused.com ----- however, past experience in doing so has shown that Confused.com have declined this TCB refund ----- I therefore await the outcome of this recent transaction !!!”

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Posted 2 days ago

“Was easy and straightforward”

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Posted 2 days ago

“Very easy to do”

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Posted 2 days ago

“Very pleased with the results and the savings thank you”

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Posted 2 days ago

Confused.com - Home Insurance is rated 4.6 based on 55,147 reviews