Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 198,895 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 198,895 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Ihave used CONFUSED.COM for my car insurance many time in the passed. they have provided me with the best overall competative view on the market”

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Posted 1 week ago

“Very helpful and useful information, plenty to choose from, quite a difference in price.”

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Posted 1 week ago

“Got a really good deal! Saved £85 on my last year's premium”

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Posted 1 week ago

“Got the best rate in all the 3rd party pages for car insurance”

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Posted 1 week ago

“Very disappointed with the quotes I’ve got”

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Posted 1 week ago

Hello Darren, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 1 week ago

“Very helpful even I needed help for car insurance or house insurance”

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Posted 1 week ago

“Great 😊 did all the work for me 👍”

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Posted 1 week ago

“Couldn’t be made easier for me!”

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Posted 1 week ago

“cheapest quote”

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Posted 1 week ago

“Very easy to navigate and compare prices,”

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Posted 1 week ago

“Easy process and was cheapest provider”

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Posted 1 week ago

“It's decent”

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Posted 1 week ago

“Clear and competitive quotes prices . Purchased from another provider with good customer service.”

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Posted 1 week ago

“Great website”

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Posted 1 week ago

“Why offer then refuse”

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Posted 1 week ago

Hello Glyn, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. We would like to investigate this for you as a matter of priority, therefore can you please email communications@confused.com I’m very sorry for any inconvenience this has caused you, Glyn. We hope to hear from you soon. Ka, Confused.com Representative

Posted 1 week ago

“Easy to find relevant insurance but hard to get onto the insurance site”

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Posted 1 week ago

“Absolutely easy to use the website. I've already got a profile, so when I need an insurance policy I just have to check my details and I'm ready to go.”

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Posted 1 week ago

“Very competive quotes and easy to follow Thanks”

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Posted 1 week ago

“I found the whole experience very easy to follow,, nothing to confuse you with (sorry about the pun) but read the questions and answer them”

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Posted 1 week ago

“Great selection of insurance companies to choose from with great prices”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 198,895 reviews