Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,663 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It as good to find cover at a fair price, the cost of motor insurance is over the top, i may be almost 83 years of age BUT in 64 years of driving i have had only one small claim. Thanks TK”

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Posted 6 days ago

“Good selection of quotes easy to follow”

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Posted 6 days ago

“Saves me time searching around myself, saves me money because they find me the best deal, but still with all the cover I need.”

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Posted 6 days ago

“It’s easy to fill in the details and then the reply is virtually instant with suitable quotes for car insurance.”

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Posted 6 days ago

“Easy site to use, no over-complications”

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Posted 6 days ago

“Very helpful website , with renewal reminders and best price alerts”

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Posted 6 days ago

“I tried a number of sites for car insurance and Confused.com were the best and also best priced. I have taken out new car insurance as very pleased with what was on offer.”

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Posted 6 days ago

“Very poor performance from this site. I never get good choice to this”

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Posted 6 days ago

Hello Constantin, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 5 days ago

“Very good comparison site”

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Posted 6 days ago

“Was good but ididnt get reward”

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Posted 6 days ago

“Quick and easy no problem ,all the details were to hand so filling more forms not required.”

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Posted 6 days ago

“Easy to get a quote, best quote compared to other sites and was easy to set up the insurance. Plus the rewards is an added bonus 😊”

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Posted 6 days ago

“Gives a good view of different prices”

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Posted 6 days ago

“Easy to make comparisons, log in out and back in again. Great tool for helping to decide best price for insurance etc.”

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Posted 6 days ago

“Best price very good website excellent to deal with”

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Posted 6 days ago

“This is the third year now I have used Confused. Com for my car insurance, the website is easy to follow the directions are simple and the satisfaction is wholesome thank you for your service”

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Posted 6 days ago

“It is accurate and easy.”

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Posted 6 days ago

“I love ❤️ 😍 you guys”

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Posted 6 days ago

“Works well would use again”

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Posted 6 days ago

“Car insurance is too expensive for young drivers.”

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Posted 6 days ago

Hello Ted, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Jess, Confused.com Representative

Posted 5 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,663 reviews