Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 198,722 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 198,722 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very happy with Confused.com - easy to use and good prices for car insurance.”

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Posted 6 days ago

“I have used the website on numerous occasions and always found what l’m looking for. Great information and good prices.”

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Posted 6 days ago

“I needed to find a cheaper insurance quote and confused. com was the best quote I received from five or six companies”

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Posted 6 days ago

“Great compassion web site very easy to renew car insurance each year. It’s always a very competitive price. I have been buying me car insurance from Confused.com for a number of years now. The only disappointed this year is the free gift I have always picked the IMO 12 free car washes very disappointed this year as it wasn’t part of the options.”

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Posted 6 days ago

“The quotes received from Confused.com were helpful as it gave me an idea on how many other service providers were out there as a comparison. In the end I bough my car insurance from my bank Halifax as the quote was more competitive and I received a further discount being a bank customer.”

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Posted 6 days ago

“Excellent service thankyou.”

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Posted 6 days ago

“Does it's job”

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Posted 6 days ago

“You helped me save 50% compared to what my old insurer had quoted me for a renewal and the switch to the new insurer was very easy.”

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Posted 6 days ago

“Really good”

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Posted 6 days ago

“Prices are always high”

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Posted 6 days ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 6 days ago

“Well done deal I got best price”

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Posted 6 days ago

“Always telling my friends about your amazing service.....”

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Posted 6 days ago

“Very friendly service and excellent price 👌”

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Posted 6 days ago

“The site worked well and I had my quotes in seconds. Saved some money too. I’ll be back next time I have to renew my car insurance.”

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Posted 6 days ago

“Quick and easy to navigate the site Plenty of choice enabling you pick the right cover that suits you Growth rewards to choose from”

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Posted 6 days ago

“great communicators,they give you constant updates on car insurance quotes and other insurance related issues.”

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Posted 6 days ago

“A good detailed site which made renewal much easier. Also providing important information about the individual Insurance companies to give you confidence to buy.”

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Posted 6 days ago

“gave me all the information i needed.”

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Posted 6 days ago

“Provides great choice of insurance companies with good prices. Very easy to use. I saved over £100 compared to my renewal quote.”

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Posted 1 week ago

“The whole experience was very simplified & easy to understand and I got my new insurance within minutes. I would thoroughly recommend Confused.com”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 198,722 reviews