Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 203,854 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 203,854 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Perfect for car insurance”

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Posted 1 day ago

“The insurance premium that I paid out this time going through confused. com was very competitive, in fact it was the best I think I've ever been presented with, my cover was the same as usual so top marks to the people at confused!”

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Posted 1 day ago

“Polite efficient service”

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Posted 1 day ago

“Nice and smooth process”

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Posted 1 day ago

“Very good online services”

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Posted 1 day ago

“You is perfect”

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Posted 1 day ago

“Very easy to use and great prices”

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Posted 1 day ago

“I found that by the time you added on for the extras + it actually worked out more costly than my insurers quote , plus i was getting a better level of cover with them too”

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Posted 1 day ago

“Quick and easy process.”

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Posted 1 day ago

“Don’t give the right price and then they didn’t even give chance to do it”

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Posted 1 day ago

“Always great prices and easy to do.”

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Posted 1 day ago

“Very easy . Will use again .”

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Posted 1 day ago

“An excellent price comparison site with a good loyalty reward incentive as a bonus!”

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Posted 1 day ago

“Very helpful young lady ontelephone after some difficulties on line.”

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Posted 1 day ago

“Easy and good reminder”

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Posted 1 day ago

“I have used Confused.com for a number of years now and have always found a great deal on my car insurance. Having 5 cars (2 classics) I must have saved a small fortune in that time plus the extra rewards are an added bonus.”

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Posted 1 day ago

“Confused.com is easy to use and gave me the best deal for my car insurance.”

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Posted 1 day ago

“Compared Confused.com with other sites, not only was Confused able to offer cheaper like for like car insurance from the same provider , I also benefited by their Rewards scheme… I chose a £20 Halfords voucher, this I will use to go towards my replacement wipers…also, I’m entitled to a free Greggs coffee once a month for a year!!! Great stuff”

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Posted 1 day ago

“The company that you had put me onto has been a complete nightmare to register a my account on line! Not only did I have real problems to pay for my insurance on there website were I had to ring up the company the next day to this very thing, but also I have tried in vain to register and open up a my account and even by putting on the absolutely correct information it kept coming up as incorrect information! I never have been so stressed out taken out a insurance policy ever before up to now,”

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Posted 1 day ago

Hello Darrell, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 1 day ago

“Very good information and advice and choice of offers with no pressure as to choose what would be best to go with. Still looking at choices.”

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Posted 1 day ago

Confused.com - Car Insurance is rated 4.5 based on 203,854 reviews