Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 193,935 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 193,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy process thank you”

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Posted 6 days ago

“Easy to use and really helpful in finding and comparing the cheapest insurances. I highly recommend.”

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Posted 6 days ago

“Competitive prices and easy to follow website”

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Posted 6 days ago

“good cooperation.”

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Posted 6 days ago

“Very easy to use and gives you the best quotes”

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Posted 6 days ago

“As always, excellent”

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Posted 6 days ago

“I always use confused they always find me the cheapest prices. Simple process all round .”

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Posted 6 days ago

“Headline rate looked good but when compared not a lot cheaper”

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Posted 6 days ago

“Very easy to navigate the App”

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Posted 6 days ago

“Very pleased with your help thank you”

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Posted 6 days ago

“It was ok . No issue with my purchase.”

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Posted 6 days ago

“Easy to use”

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Posted 6 days ago

“Great easy to use website, everything was clearly explained and set out well”

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Posted 6 days ago

“Wasn’t the cheapest. Also, the closer you get to the date you need to buy new insurance, the more the price goes up on the quotes. Ridiculous! I used another comparison site and got a quote from the same insurer for £80 less.”

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Posted 6 days ago

“Easy to use”

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Posted 6 days ago

“Excellent”

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Posted 6 days ago

“Easy to access and fit for purpose”

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Posted 6 days ago

“Easy system to use”

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Posted 6 days ago

“Simple and easy way to get a good quote for insurance and simplifys the process of signing up to a new insurance company. Definitely would recommend.”

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Posted 6 days ago

“Attempted to get a quote for car insurance did the form through the chat section. After filling out the form it asked me to login to retrieve my quote which I did and the quote was not there. Very poor and a waste of time, did it again as I was short and time and realised some of my details were saved from a previous quote some years ago, got a good quote, went to purchase from bewise then their website would not work, so bought the insurance from elsewhere. All in all a massive waste of my time”

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Posted 6 days ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Ka, Confused.com Representative

Posted 3 days ago

Confused.com - Car Insurance is rated 4.5 based on 193,935 reviews