Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,570 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,570 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy and straight forward to arrange quotes”

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Posted 4 days ago

“Very easy to use”

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Posted 4 days ago

“It was brilliant not having to trawl through all the insurance companies to sort out my car renewal. Really pleased with confused.com for sorting this for me!”

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Posted 4 days ago

“Very good”

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Posted 4 days ago

“Great services”

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Posted 4 days ago

“Easy and straight forward.”

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Posted 4 days ago

“The process was straightforward and easy.”

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Posted 4 days ago

“Review request doesn't identify vehicle insured.”

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Posted 4 days ago

“First class customer service”

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Posted 4 days ago

“quote gained from Budget was increased dramatically when going thro to payment”

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Posted 4 days ago

Hello, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to hear from you soon. Dan, Confused.com Representative

Posted 2 days ago

“I never recommend to anybody then it is not my fault if things go wrong!”

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Posted 4 days ago

“Relatively straightforward and lowest price newacross all comparison sites. Slightly annoying that price increased closer to my renewal date.”

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Posted 4 days ago

“It was reasonably easy to log on insert details and get a quote. I'm always weary about personal details, information being given on a fill out form. But the information came forth, and I selected what I wanted.”

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Posted 4 days ago

“excellent service got excellent qoute within a very short time”

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Posted 4 days ago

“It ius a good service and it works. The only issue is how you get tge reward voucher for taken out a policy. However RAC is without a person to talk to so we abandoned a quotation and they keep saying we bought it. We keep pointing out we have not paid and will not”

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Posted 4 days ago

“Found it extremely helpful.”

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Posted 4 days ago

“The Qoutes were the best i could find and easy to access”

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Posted 5 days ago

“Very good easy to access”

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Posted 5 days ago

“Best one site!”

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Posted 5 days ago

“Gets you the best deals in the market and saved me a 100 pound”

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Posted 5 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,570 reviews