Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 198,402 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 198,402 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Quotes readily available and competitive but link with Insurer will not work. Quotemaster site seems inoperative therefore cannot complete application.”

Helpful Report

Posted 22 hours ago

Hello Richard, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Ka, Confused.com Representative

Posted 19 hours ago

“I always go to confused.com for my insurance quotes and always come away with a great deal.”

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Posted 23 hours ago

“I love that I receive a reminder to check and renew my car insurance. Car insurance used to be so complicated, spending hours on the phone trying to compare policies and companies. It was a minefield that I used to dread each year. Now is is so simple and straightforward, and fast!”

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Posted 1 day ago

“Perfect engine to look for a lot of companies”

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Posted 1 day ago

“Very easy to upstand especially for senior's, reasonable quotes Isaved £50 every bit of money helps.. thank you..”

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Posted 1 day ago

“Quick and easy new policy within 15mins”

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Posted 1 day ago

“Easy to fill form and auto fill helps.”

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Posted 1 day ago

“I've always used confused.com as it is straightforward and easy to use and you know where you stand.”

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Posted 1 day ago

“Great service and amazing price package offers. Dedicated team.”

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Posted 1 day ago

“Good deals and cheap and most important it is quick to get insurance.”

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Posted 1 day ago

“Save 450 pounds on refuse to renewal with old provider and use confused instead. Simply. Thanks.”

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Posted 1 day ago

“Very helpful and easy to get insurance, our price was much better, confused .com , good job”

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Posted 1 day ago

“Fast and easy to see providers of level of cover required, with one time entry of details. Like for like comparison with clear cost of additional extras like windscreen cover, legal cover and courtesy car. Happy to use Confused.com again to search for new car cover.”

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Posted 1 day ago

“It worked well thanks.”

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Posted 1 day ago

“This was an easy experience that saved me money versus other comparison sites.”

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Posted 1 day ago

“It’s a really great option when looking for car insurance. Saves hrs on trawling the all The different providers individually. Quick and competitive”

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Posted 1 day ago

“A great place to find best competitive prices for car insurances etc....”

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Posted 1 day ago

“good site and easy to use”

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Posted 1 day ago

“the actual insurance company would not insure me after you offerred me cover”

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Posted 1 day ago

Hello Gordon, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Unfortunately, we’re unable to view your Confused.com account as you have posted on a review site. However, we would like to investigate this for you and resolve your issue as soon as possible. So that we can do this, please can you email our customer support team at communications@confused.com We look forward to hearing from you, Gordon. Ka, Confused.com Representative

Posted 19 hours ago

“I loved what it offered to me”

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Posted 1 day ago

Confused.com - Car Insurance is rated 4.5 based on 198,402 reviews