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Confused.com - Car Insurance Reviews

4.5 Rating 202,639 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
Company Reviews Product Reviews
103,407
 Metrics
4.5
Based on 202,639 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service, Courier
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"Julie Head"
Verified Buyer
“Website easy to use, very good quotes”
Helpful Report
Posted 1 day ago
Joe Cocks
Verified Buyer
“Great service with additional perks and offers”
Helpful Report
Posted 1 day ago
"stephen Hull"
Verified Buyer
“Very good but insurance company I was with offered me came up with what I wanted”
Helpful Report
Posted 1 day ago
"Barry Milne"
Verified Buyer
“Easy site to use”
Helpful Report
Posted 1 day ago
"Neville Robinson"
Verified Buyer
“Great. Really easy and fantastic quote”
Helpful Report
Posted 1 day ago
"Stefan POLIMEROV"
Verified Buyer
“Slow.”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Went through everything got to payment 3 times and It would not accept payment so went back and price had gone up. DO NOT USE THIS SIGHT.”
Helpful Report
Posted 1 day ago
Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Ka, Confused.com Representative
Posted 2 hours ago
"Anonymous"
Verified Buyer
“very good”
Helpful Report
Posted 1 day ago
"Malcolm Finlay"
Verified Buyer
“Easy site to use, will definitely use again.”
Helpful Report
Posted 1 day ago
"Kaushik Patel"
Verified Buyer
“All good no complaints.”
Helpful Report
Posted 1 day ago
"paul Phillips"
Verified Buyer
“Easy to use quality companies Used AA”
Helpful Report
Posted 1 day ago
"John Warren"
Verified Buyer
“A pleasant experience.”
Helpful Report
Posted 1 day ago
"Naomi Lucas"
Verified Buyer
“Easy to use, and I didn't get lots of spam calls, or spam e-mails.”
Helpful Report
Posted 1 day ago
"Gary Brandon"
Verified Buyer
“Easy to use and in plain English”
Helpful Report
Posted 1 day ago
"Alan Williams"
Verified Buyer
“Easy to use, gave the best prices, showing what perks you can get when purchasing insurance.”
Helpful Report
Posted 1 day ago
"Anonymous"
Verified Buyer
“good that it remembered everything from earlier years - saves huge amount of time”
Helpful Report
Posted 1 day ago
"Kevin Todd"
Verified Buyer
“I always check confused before renewing my insurance. I find it an easy site to use.”
Helpful Report
Posted 1 day ago
James Mennie
Verified Buyer
“easy easy easy”
Helpful Report
Posted 1 day ago
"Faduma Madar"
Verified Buyer
“Confused.com Is amazing for everyone who wants to find Insurance it’s great and easy steps to follow. Thank you”
Helpful Report
Posted 1 day ago
"John Ranford"
Verified Buyer
“I found the information in car insurance very useful. It helped me to make my decision on which company to use.”
Helpful Report
Posted 1 day ago
Confused.com - Car Insurance is rated 4.5 based on 202,639 reviews
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