Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,673 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,673 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Brilliant so easy and plenty of choices would reccomend”

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Posted 6 days ago

“Excellent and very user freindly”

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Posted 6 days ago

“Always good to have Confused.com working for you, as few people would go to the trouble of contacting and giving all the info required to each and every one of the insurance companies involved. Many thanks Confused.com .....”

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Posted 6 days ago

“Highly Recommended”

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Posted 6 days ago

“I am pleased to have this very good experience with confused.com,as I had a very cheap offer comparing to else where. Thanks for saving me alot of money confused.com, appreciate it.”

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Posted 6 days ago

“A clear and informative site”

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Posted 6 days ago

“Confused.com is number one insurance website where people can find cheap insurance for new drivers like me, I am so happy and highly satisfied with my insurance I perched 😊 so what are you guys waiting for open your browser click on search button type confused.com and find your cheap insurance 😊?”

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Posted 6 days ago

“very easy to use good service”

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Posted 6 days ago

“For an insurance company that had everything that we needed on our policy we were over the moon with them”

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Posted 6 days ago

“Confused.com saved me over £300. Brilliant.thanks”

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Posted 6 days ago

“I have successfully achieved car insurance from this website”

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Posted 6 days ago

“I don't usually recommend insurance products to friends. For a start there are lots of players in the market, each one offering something slightly different. All things considered I thought Confused.com offered small rewards that suited me, as well as a good premium renewal rate.”

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Posted 6 days ago

“all ok done with ease”

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Posted 6 days ago

“Easy to use, good results compared to other Comparison sites, cheaper for same Ins companies. Will use again.”

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Posted 6 days ago

“Good website,easy to use”

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Posted 6 days ago

“No fuss and cheap car insurance, very happy with this service”

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Posted 6 days ago

“wished to take up quote, but was asked for alternetive E mail as my E mail was in use!!!!!!!!!”

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Posted 6 days ago

Hello William, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 6 days ago

“Waist of time….. not interested any more.”

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Posted 6 days ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 6 days ago

“Found it for myself, to be the best of the comparison site's for car insurance.”

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Posted 6 days ago

“very competative”

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Posted 6 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,673 reviews