Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 196,080 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 196,080 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I have used confused.com for 2 years and both times I've got cheaper insurance thank you X”

Helpful Report

Posted 2 weeks ago

“Prompt and easy service. What I would like is even more early information on lowest most price comparison for car insurance companies, as l’ve already received an offer from my last year company l’ve been with and your offer came after their. Of course l’ve accepted your offer because it was the best ( lowest). Thanks!”

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Posted 2 weeks ago

“You sent me several quotes within minutes and saved me money.”

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Posted 2 weeks ago

“Superb saved hundreds”

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Posted 2 weeks ago

“Its useful to know different quotes for home and car insurance. Also they quote you the cheapest available.”

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Posted 2 weeks ago

“Confuse. Com is a great app - I always find affordable insurance premium and quite straight forward.”

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Posted 2 weeks ago

“i have always found the best prices here”

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Posted 2 weeks ago

“Some of the quotes had not used the mileage given and therefore gave a cheaper quote but when putting in the correct amount on their website the quote would sky rocket! It's hard to trust a price comparison website when they can't get the basics right!”

Helpful Report

Posted 2 weeks ago

Hello Daniel, Thank you for leaving your review. I’m very sorry to hear your quote details were showing incorrectly on the insurance provider’s site. Please be assured this is not the experience we want for our customers. We would like to investigate this for you as a matter of priority, therefore can you please email communications@confused.com I’m very sorry for any inconvenience this has caused you, Daniel. We hope to hear from you soon. Dan, Confused.com Representative

Posted 2 weeks ago

“easy to navigate, great, prices and choices of companies, favourite comparison site”

Helpful Report

Posted 2 weeks ago

“I find it easy and convenient to use Confused.com. The site stores all my information and automatically loas it when I need to search for my next year's insurance. I get timely reminders and once I use them, I also get incentive such as vouchers.”

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Posted 2 weeks ago

“Quick, efficientl and prompt the search was finialised and I rang the insurance quote of my choice and delbt with the final phase and payment directly once I was happy with the outcome...”

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Posted 2 weeks ago

“Sites that offer comparable quotes are invaluable.”

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Posted 2 weeks ago

“I always use this site. I get the best prices and nice rewards.”

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Posted 2 weeks ago

“Confused.com got me the cheapest quote, which I took up. The funniest the is the company I am with quoted me £538 for renewal. but went on confused.com and the same company quoted me £330. Well that was a no trainer.”

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Posted 2 weeks ago

“I found the Website very useful to compare companies when choosing my car Insurance”

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Posted 2 weeks ago

“Quick and easy service with great results”

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Posted 2 weeks ago

“The website was extremely helpful in my obtaining my car insurance ... very helpfun and easy to use”

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Posted 2 weeks ago

“Website really easy to use & really good quotes. We purchased our car insurance from RAC through this site.”

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Posted 2 weeks ago

“Everything great.”

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Posted 2 weeks ago

“Confused.com seem CONFUSED.I asked for quotes on a car on 3 different occasions and the quotes ranged from to £880! Same car same terms.NEVER AGAIN!”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Dan, Confused.com Representative

Posted 2 weeks ago

Confused.com - Car Insurance is rated 4.5 based on 196,080 reviews