Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,570 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,570 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Already sent a review yesterday.”

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Posted 5 days ago

“Expensive”

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Posted 5 days ago

Hello Sandra, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Jess, Confused.com Representative

Posted 5 days ago

“Complete rubbish”

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Posted 5 days ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 5 days ago

“Easy to navigate and excellent selection of policies”

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Posted 5 days ago

“Does exactly what it’s meant to do. Easy site to use.”

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Posted 5 days ago

“very quick, with everything required to allow for choice.”

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Posted 5 days ago

“Nnnnnnmmmmmppppp”

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Posted 5 days ago

“Very expensive, no discounts for loyal customers, phone staff not great, chat feature is terribly slow and unhelpful”

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Posted 5 days ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 5 days ago

“Very fast and helpful quotes clear details of costs and add-ons. I always find Confused.com very useful when searching for any insurance products.”

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Posted 5 days ago

“Would recommend this search facility to others and as the owner of two cars would use again myself in the future”

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Posted 5 days ago

“It was made quick and easy and I felt like I got the best deal on my insurance.”

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Posted 5 days ago

“Straightforward and very good deal.”

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Posted 5 days ago

“Informative Helpful easy to compare.Thank-you.”

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Posted 5 days ago

“Easy to set up and a good choice of companies to choose from”

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Posted 5 days ago

“Easy to use and saves a lot of money with minimum fuss. And the rewards are a bonus too, shame the imo car wash isn't available any more, otherwise a 10 rating easily.”

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Posted 5 days ago

“Easy and very good”

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Posted 5 days ago

“Easy to use and excellent quotes”

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Posted 5 days ago

“Plenty of time to select a suitable replacement insurance company, cheaper than my previous company which increased the price over the last two years, having not made any claims.”

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Posted 5 days ago

“It as good to find cover at a fair price, the cost of motor insurance is over the top, i may be almost 83 years of age BUT in 64 years of driving i have had only one small claim. Thanks TK”