Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 195,729 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 195,729 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Confused.com was a very quick process and saved me £97.00 on my renewal quote”

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Posted 2 weeks ago

“Wonderful service that takes the strain away for looking for Car Insurance quotes that suit the individual customer. Well done.”

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Posted 2 weeks ago

“Always use Confused.com for my own insurance and for several family and friends”

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Posted 2 weeks ago

“SPOT ON VERY GOOD”

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Posted 2 weeks ago

“Very good result, providing 85 offers, ranging from below what I was expecting, to a bit above the offer from my previous insurer. It was easy to select the offer I liked and within 15 minutes the insurance was confirmed and paid, Brilliant!”

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Posted 2 weeks ago

“I think car insurance for my Nissan qashqai is still to high and I think I am being penalised for my age 73 years old but I cannot drive my car without insurance so I have to have it”

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Posted 2 weeks ago

“Very good 👍”

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Posted 2 weeks ago

“Easy to use and came up with cheapest quote by almost 10%.”

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Posted 2 weeks ago

“Confused replied to my request very quickly with a number of Insurance companies to cover my car at very competitive rates. After reviewing them I chose a very repital company who helped me navigate through my cover and cost and i was very satisfied to take out a new policy with them AA Gold. Well done Confused for your help.”

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Posted 2 weeks ago

“Very easy to work”

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Posted 2 weeks ago

“Was so easy to use, not pushy in terms of sell sell sell, I like it's clear you can choose to be contacted or not. The reward scheme is a bonus too. I was not confused at all purchasing my car insurance.”

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Posted 2 weeks ago

“Helpful information about insurance companies and prices”

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Posted 2 weeks ago

“Doesn't work”

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Posted 2 weeks ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 week ago

“Always use and confused have never let me down. Thanks agt”

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Posted 2 weeks ago

“Of the comparison sites this seems the best”

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Posted 2 weeks ago

“poor service very expensive price and option just only trapping poor people”

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Posted 2 weeks ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Dan, Confused.com Representative

Posted 1 week ago

“My friend gave it to me your website. I found easy decent price. I’m sure I’m gonna bring a friend of mine as well. It was easy simple website I’m happy with that”

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Posted 2 weeks ago

“Always good to get a varied amount of prices”

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Posted 2 weeks ago

“Really good site easy to use I just found a few of the questions were a little irrelevant”

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Posted 2 weeks ago

“new to confused, good so far”

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Posted 2 weeks ago

Confused.com - Car Insurance is rated 4.5 based on 195,729 reviews