Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 198,997 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 198,997 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Every year you send me a quotation for motor insurance for my vehicle BT14XBZ and every year you send me a quotation far higher than my existing insurer, sometimes twice as much. I really dont understand the point of your service unless it is only designed for those who cant be bothered to look elsewhere.”

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Posted 1 week ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative

Posted 1 week ago

“Simple to use”

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Posted 1 week ago

“All good, great choice and great prices”

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Posted 1 week ago

“very easy to apply for car insurance through confused.com”

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Posted 1 week ago

“Very competitive quote which could not be achieved with other sites. Saviour!!”

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Posted 1 week ago

“Highly recommend”

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Posted 1 week ago

“Easy to use, clear with extras and the costs. Perfect.”

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Posted 1 week ago

“Brilliant saved me money used confused.com a few times now keep up the good work thank you 😊”

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Posted 1 week ago

“Normally it’s straight forward but this time it wouldn’t allow me to continue and I had to ring a number which was to busy to take me call.”

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Posted 1 week ago

Hello Alan, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. As we are a comparison website we do not operate telephone service. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 week ago

“Top jolly transaction.”

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Posted 1 week ago

“Very simple to use, found me the cheapest quote. Will be back”

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Posted 1 week ago

“FOUND A VERY GOOD QUOTE”

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Posted 1 week ago

“I had difficulty completing the relevant information. Other sites, for example Tesco, were far easier.”

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Posted 1 week ago

Hello Herbert, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 week ago

“How do i get my free annual hot drinks from Greg.s?”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“I had to edit my account and it didn’t accept it. I tried to contact a company and they didn’t have my details, I had to go through the same process again”

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Posted 1 week ago

Hello Thomas, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 week ago

“Thank for give cheap insurance”

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Posted 1 week ago

“Was able to find a new policy with a Confused.com recommendation that saved me a few hundred poinds”

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Posted 1 week ago

“Simple to use 👏👏”

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Posted 1 week ago

“Got a great car insurance deal on confused.com and I am really pleased with it.”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 198,997 reviews