Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,319 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,319 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to use happy with price of insurance”

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Posted 1 week ago

“Very competitive rates. Easy to use website. Very hapoy”

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Posted 1 week ago

“Easy to access and lots of choice.”

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Posted 1 week ago

“Got value of money”

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Posted 1 week ago

“Geoffrey essentials excellent service, insured direct with them over the phone. When tried doing it through confused over and over had problems with form filling and was not successful after 4 hrs, so therefore lost my rewards i presume, because they have not been offered”

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Posted 1 week ago

Hello, Thank you for leaving your review, your feedback is really valuable to us. I’m sorry to hear you had this issue. If you’d like to contact us, please email communications@confused.com with details of your query and our team will be happy to help. Ka, Confused.com Representative

Posted 1 week ago

“Nice and easy...great web site”

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Posted 1 week ago

“Easy to use ,no faffing about with long applications,and quick answer return”

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Posted 1 week ago

“I found it really good thank you and I would recommend you to other”

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Posted 1 week ago

“I purchased car insurance through Confused.com. It was an extremely easy process and checking with other comparisons sites Confused.com gave me a cheaper car insurance quote from the same insurance provider . So with Confused.com I was able to upgrade my insurance cover and still save money.”

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Posted 1 week ago

“Expensive”

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Posted 1 week ago

Hello Mark, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 1 week ago

“Very easy to use and secured much cheaper car insurance. Now looking at renewing my contents insurance through Confused.com too.”

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Posted 1 week ago

“I am using this for last 3years and i have recommended many friends, but now im sure many are leaving to compare the market due to stopping car wash reward. Compare is giving film tickets every week. I recommend you to restart car wash reward”

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Posted 1 week ago

“A good range of quotes to chose from”

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Posted 1 week ago

“Saved over £200 on my renewal quote.”

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Posted 1 week ago

“Great site, great choice all in one place!”

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Posted 1 week ago

“Every car I put in came up to around 4-5 thousand for insurance each month and for a first time driver that is way to much so I’m gonna to start using a different company with better prices for first time drivers”

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Posted 1 week ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 1 week ago

“Very pleased with quote....took the insurance...how do you link in with the...is is free greggs brew ...”

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Posted 1 week ago

“Easy to use, resulted in cheaper insurance, saving £35.”

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Posted 1 week ago

“Excellent, thanks”

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Posted 1 week ago

“I used the website but it’s nothing special”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 192,319 reviews