Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,314 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,314 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When transferred to insurance companies, found insurance declined due to (declared) named driver age.”

Helpful Report

Posted 6 days ago

“Easy and quick to find the right insurance policy. Very satisfied strongly recommend.”

Helpful Report

Posted 6 days ago

“Very efficient”

Helpful Report

Posted 6 days ago

“I saved £173 renewing with them. Better off all round.”

Helpful Report

Posted 6 days ago

“with Confused.com i found the right deal at the right price thanks”

Helpful Report

Posted 6 days ago

“Excellent, saved me £200 in two minutes on my car insurance. Very easy to use website.”

Helpful Report

Posted 6 days ago

“Excellent service and prices from Confused.com.”

Helpful Report

Posted 6 days ago

“Simple and quick to use, and saved on my insurance renewal.”

Helpful Report

Posted 6 days ago

“Helpful to compare prices but not necessarily the best on offer. It advised the best policy but then found out in did not insure over 80"s!!”

Helpful Report

Posted 6 days ago

“It guided me in making a decision by comparing prices accross all other insurance companies. This has enabled me to save money and spend wisely.”

Helpful Report

Posted 6 days ago

“Took me through whole process but then wouldn't insure anyone over 80. I had to give dob at beginning so why didn't it stop me there?”

Helpful Report

Posted 6 days ago

Hello Gwendolen, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 5 days ago

“Would recommend”

Helpful Report

Posted 6 days ago

“Easy to use web site and competitive pricing on quotes”

Helpful Report

Posted 6 days ago

“Confused advertised Rewards, your site is not letting me claim after buying car insurance. Mrs K Thomas”

Helpful Report

Posted 6 days ago

Hello Kathleen, Thank you for leaving your review. I’m unable to locate a claim for a Confused.com reward under your email address. To claim a reward, please visit the Confused.com Rewards section of our website and complete the claim form. I hope this helps! Dan, Confused.com Representative

Posted 5 days ago

“A renewal offer popped up in my emails at just the right time, also the right price, saved me so much time searching. I opted for it because it was a really good price. My current insurer hasn't sent the renewal yet, but I know it won't be as low as this one. Thank you 👌🏻”

Helpful Report

Posted 6 days ago

“quote was £60 cheaper than last year but with added extras like windscreen and courtesy car”

Helpful Report

Posted 6 days ago

“Quick , easy efficient”

Helpful Report

Posted 6 days ago

“Car insurance Brilliant, saved me £115 in about 5 minutes so I'll say that was a good a good 5 minutes spent Would highly recommend 👌”

Helpful Report

Posted 6 days ago

“I recently purchased car insurance through Confused.com, and I couldn’t be happier with the experience. The website was incredibly easy to use, with a straightforward process that allowed me to compare multiple quotes quickly. It saved me so much time and effort compared to contacting insurers individually. I found a great deal that not only suited my budget but also offered excellent coverage. The filters were especially helpful in narrowing down my options, ensuring I got exactly what I needed. The whole process was seamless, and within minutes I had my policy set up. The communication from both Confused.com and the insurer was prompt and professional, making me feel confident in my choice. I highly recommend using Confused.com to find your next car insurance policy—it’s fast, efficient, and genuinely simplifies what could otherwise be a stressful process!”

Helpful Report

Posted 6 days ago

“Very easy to use and saved me money. Great app”

Helpful Report

Posted 6 days ago

Confused.com - Car Insurance is rated 4.5 based on 192,314 reviews