Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,281 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,281 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Good app and competitive prices”

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Posted 12 hours ago

“Quick and easy”

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Posted 12 hours ago

“Great service esay to use thankyou 👍”

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Posted 12 hours ago

“Broad range of cover levels available. Saves me the hassle of shopping around as Confused.com does it for me. Competitive quotes available. My only comment is: CHECK what you’re getting for that price! The cheapest quote for me wasn’t the best as, when I clicked on the details, it was not protected NCD (which I had requested). I went for the next cheapest, protected NCD.”

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Posted 13 hours ago

“easy to use & competitive.”

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Posted 13 hours ago

“I've found Confused very easy to use, also the reminder 3 weeks before due date means you have time to get estimates without having to fill in all your details again”

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Posted 13 hours ago

“Easy to use site that was quick and easy to use. Will use again.”

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Posted 13 hours ago

“Certainly fulfills a useful function. I would recommend this site.”

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Posted 14 hours ago

“Easy to use.”

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Posted 14 hours ago

“Very pleased that I went onto confused website. Saved me quite a bit of money on car insurance.”

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Posted 14 hours ago

“Easy to use and found exactly what I wanted in car insurance.”

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Posted 14 hours ago

“Would not help me over the phone when the payment would not go through, so I went with another insurers...”

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Posted 14 hours ago

Hello Julie, Thank you for leaving your review as your feedback is really important to us. As we are an online comparison website, I'm afraid that Confused.com do not operate a telephone service. I am sorry for any inconvenience caused. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 14 hours ago

“Great service, thanks”

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Posted 14 hours ago

“Very easy to use site”

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Posted 14 hours ago

“They provide realistic rates from several vendors and good thing is it work in real time as well.”

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Posted 15 hours ago

“Thanks for giving me cover, pleased to have chosen you Thanks”

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Posted 15 hours ago

“Very pleased with the offers on my car insurance compared to the company I have been loyally with for years.”

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Posted 15 hours ago

“Easy to use and saved me £150 on my original quote”

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Posted 15 hours ago

“Had all the information I needed .”

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Posted 15 hours ago

“Given a cheaper quote but not like for like comparison so a waste of time”

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Posted 15 hours ago

Hello, Thank you for leaving your review. The prices you receive are all calculated and returned by our panel of insurance providers, based on the information you enter on our website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 14 hours ago

Confused.com - Car Insurance is rated 4.5 based on 192,281 reviews