Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,358 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,358 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“After looking at your quotes it is then up to that person to take the quote or keep looking.”

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Posted 1 week ago

“Very bad and very poor”

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Posted 1 week ago

Hello Fehd, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 1 week ago

“Very good .fast and stress free”

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Posted 1 week ago

“Easy to navigate site and compare comparison quotes, links to companies’ quotes opened with no problems and were comprehensive, laid out well and easy to understand. Also I had an issue which I messaged to Confused and they answered me swiftly and helped resolve my issue. Well done.”

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Posted 1 week ago

“Gives a good idea of how much your insurance should be as some companies overcharge excessively.”

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Posted 1 week ago

“Fast and easy to use.”

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Posted 1 week ago

“Easy to use, great quote and a reward”

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Posted 1 week ago

“Higher prices than other sites.”

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Posted 1 week ago

Hello Ali, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Jess, Confused.com Representative

Posted 1 week ago

“Its great to be rewarded for purchasing things like Insurance policies.... always look to Confused.com first before I ever purchase Insurance for any items....”

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Posted 1 week ago

“Good system, give me a number of insurance courts which I chose Tesco Insurance”

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Posted 1 week ago

“Good and excellent”

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Posted 1 week ago

“Easy to use and good prices quoted.”

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Posted 1 week ago

“Easy to use website competetive prices with added rewards I choose a well known company who I had used previously used with excellent customer service”

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Posted 1 week ago

“Your company is an absolute joke and you should all be ashamed of yourself for what you’re doing to the public. Shame on you rotten in hell.”

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Posted 1 week ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 1 week ago

“Quick and efficient”

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Posted 1 week ago

“Very confusing this year . I have used your site for years?with no problems. Why have you made really hard ?? Latest technology is over taking. My friends of the same age group say the same thing. So it is not me . I spent hours as have lots of people. Got there in the end. All the comparison have become more difficult to do online in my option.”

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Posted 1 week ago

Hello Linda, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 1 week ago

“Very easy to use”

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Posted 1 week ago

“Very straightforward and clear.”

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Posted 1 week ago

“Extremely pleased with advantages gained from getting an early quote using Confused.com you were 4 days ahead of my existing insurer no names of course but they didn’t pay up in 1912 cover of Titanic.Quotes so important but proper cover even more so.Thank You.My cover is perfect for my requirements.well done.”

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Posted 1 week ago

“Confused always gives me the best quotes and the rewards are an incentive to buy from you. I've got my last 3 policies through you so I would recommend it.”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 192,358 reviews