Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,281 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,281 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site can save quotes and all details are kept online and secure”

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Posted 1 day ago

“Easy fast site”

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Posted 1 day ago

“Easy to use site.”

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Posted 1 day ago

“Very expensive”

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Posted 1 day ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Dan, Confused.com Representative

Posted 17 hours ago

“It was easy and received several quotez. I was referred via a link to the insurer. Paid and done. It was quick and only took me a few minutes. Thank you”

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Posted 1 day ago

“all went ok”

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Posted 1 day ago

“Excellent services”

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Posted 1 day ago

“My renewal from Marmalade brokers for 2024 was £350. Their 2025 quote is now £628 which is ridiculous as I've not had any claims. Luckily Confused.com came to the rescue and I chose LV at £340 from the tailored list. Saving £10 on my last renewal.”

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Posted 1 day ago

“Easy to use”

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Posted 1 day ago

“Easy way to compare prices.”

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Posted 1 day ago

“Found the site easy to use and extremely efficient. Ceratianly would utilise it in future to check available comparison car insurance quotes.”

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Posted 1 day ago

“I had a quote from one of the companies on website which was still valid. But evertime I was directed to website to proceed with purchase, it was showing invalid reference number from confused.com. Therefore bought mine from Moneysupermarket.com without any hustle.”

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Posted 1 day ago

Hello Taufiq, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 17 hours ago

“Simple to use with easy links to insurers.”

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Posted 1 day ago

“Useless because your databases are not only incorrect for my car ( Infiniti EX37 GT) but show the wrong model ( a G37 coupe) Fix it!👿”

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Posted 1 day ago

Hello Anthony, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If we can't find your car details after you've entered your reg, or your details aren't showing correctly, select "Or Search for car by make or model". You can then enter the car details manually. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 17 hours ago

“Excellent service & good prices, well pleased.”

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Posted 1 day ago

“Efficiency and user experience is friendly”

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Posted 1 day ago

“Just made it so easy for me to find a good new car insurance”

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Posted 1 day ago

“Reasonably easy to use.would recommend.”

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Posted 1 day ago

“Easy to use site, good selection of affordable quotes obtained.”

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Posted 1 day ago

“A-mi very hepy”

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Posted 1 day ago

Confused.com - Car Insurance is rated 4.5 based on 192,281 reviews