Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 198,384 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 198,384 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Site easy to use and price better than the other company's”

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Posted 7 hours ago

“I was able to look at car insurance at a cheaper rate and Breakdown cover. and it was so easy to do.”

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Posted 7 hours ago

“Wonderful to have such a company that gets so many insurance quotes for your approval.”

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Posted 7 hours ago

“Very quick and easy to do”

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Posted 7 hours ago

“Easy process to get insurance prices from lots of companies. I found it easy to select and buy my car insurance from one of these companies”

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Posted 7 hours ago

“easy to use”

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Posted 7 hours ago

“Brilliant ! Easy to use always the best price xx”

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Posted 7 hours ago

“It was a great experience. Had i know, i would have been using confused.com since last year”

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Posted 7 hours ago

“The website offers a comprehensive and easy to follow and method of entering any and all relevant details you wish to provide in order to get great quotes on insurance (in my case, car insurance). I have used Confused.com 2 years running now to secure the best deal. As a consumer, I check other price comparison sites at the same time, though have often found that Confused.com offers me the best prices. I am highly satisfied with the service, and the rewards are a pleasant bonus!”

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Posted 7 hours ago

“Fantastic service, quick and essy to navigate through and the outcome was better than I'd expected I'm well pleased, thanks alot.”

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Posted 7 hours ago

“VERY Clear instructions with good all round verbal instuctions makes it easy to get your insurance”

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Posted 7 hours ago

“Easy to use, however some information not carried across when you choose to go to the insurers website.”

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Posted 7 hours ago

“Excellent insured my car really quickly and will recommend confused.com to others”

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Posted 7 hours ago

“Without of reason first cancel my insurance and I paid £160 they they asking me more £11 .After that I again had insurance from them.When I try to change my address they said.Your address is not showing in system so we have cancel again insurance. This time I paid upfront £279 nearly.and they again cancelling in 14 days but they giving me back £160 .That is redecoless.Don't take the insurance from them.They thinking people have too much money.”

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Posted 8 hours ago

Hello Harjot, Thank you for leaving your review. I’m very sorry to hear you had trouble with your new insurer. However, we would like to investigate this for you and resolve your issue as soon as possible. So that we can do this, please can you email our customer support team at communications@confused.com We look forward to hearing from you. Ka, Confused.com Representative

Posted 5 hours ago

“A good site to get a better deal for your car insurance”

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Posted 8 hours ago

“I followed this from Which? and was pleasantly surprised that my previous account was still open. There was a bit of going round in circles at times but I was happy with the result.”

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Posted 8 hours ago

“Website worked very well”

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Posted 8 hours ago

“Great service. Fast, accurate and painless. Thank you Confused.com”

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Posted 8 hours ago

“Simple, easy and quick.”

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Posted 8 hours ago

“Easy to navigate online. Saga a little more difficult.”

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Posted 8 hours ago

Confused.com - Car Insurance is rated 4.5 based on 198,384 reviews