Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,064 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,064 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“A great app for insurance quote”

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Posted 6 days ago

“Aviva was offering the best options for me at £100 cheaper than my old insurance company”

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Posted 6 days ago

“Was quick and easy to choose,very good service 👌”

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Posted 6 days ago

“Very poor wast of time...”

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Posted 6 days ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 3 days ago

“I love this site. I visit it every year for various quotes. Very easy to use and love that it remembers you for your next visit. Loads of quotes and good variations. I’d recommend them.”

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Posted 6 days ago

“Recommended!!!”

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Posted 6 days ago

“I’m really impressed by your dedication and it’s really helpful Thanks”

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Posted 6 days ago

“I have been using Confused .com for many years for my car insurance needs. I am grateful to Confused for saving me many hundreds of pounds over the time I have been with them. I cannot Recommend them highly enough for everybody!!!”

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Posted 6 days ago

“The website was easy to understand and questions were relevant and I'm sure the quotes were sensible, I opted for a Tesco one was was all embracing thank-you”

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Posted 6 days ago

“Very easy to use and excellent service”

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Posted 6 days ago

“nice and easy to use,i am usually loyal to companies that i use,but they try to take advantage of that.thank goodness for confused .com for enabling competion for these companies.”

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Posted 6 days ago

“Always use this site, it saved me over £200 on my Jag insurance.”

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Posted 6 days ago

“A business providing a competitive array of insurance choices to suit your requirements. This is dealt with either by e-mail or telephone handled by experienced staff members who answer any query you might have in a professional way.”

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Posted 6 days ago

“I was baited in by offers I’d receive that I never did .”

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Posted 6 days ago

Hello John, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 3 days ago

“Ease of use, once info in”

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Posted 6 days ago

“This is the 3rd time I've used Confused in the last 3 years. Have been extremely pleased with them & saved quite an amount of money”

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Posted 6 days ago

“Good quote i got”

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Posted 6 days ago

“Very good service, keep it up.”

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Posted 6 days ago

“Very good service and excellent quality service thanks”

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Posted 6 days ago

“Great choice of alternative insurance companies. Easy to set up It was nice to receive a gift voucher too.”

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Posted 6 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,064 reviews