Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,493 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,493 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Always use Confused.com for my own insurance and for several family and friends”

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Posted 2 days ago

“SPOT ON VERY GOOD”

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Posted 2 days ago

“Very good result, providing 85 offers, ranging from below what I was expecting, to a bit above the offer from my previous insurer. It was easy to select the offer I liked and within 15 minutes the insurance was confirmed and paid, Brilliant!”

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Posted 2 days ago

“I think car insurance for my Nissan qashqai is still to high and I think I am being penalised for my age 73 years old but I cannot drive my car without insurance so I have to have it”

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Posted 2 days ago

“Very good 👍”

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Posted 2 days ago

“Easy to use and came up with cheapest quote by almost 10%.”

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Posted 2 days ago

“Confused replied to my request very quickly with a number of Insurance companies to cover my car at very competitive rates. After reviewing them I chose a very repital company who helped me navigate through my cover and cost and i was very satisfied to take out a new policy with them AA Gold. Well done Confused for your help.”

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Posted 2 days ago

“Very easy to work”

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Posted 2 days ago

“Was so easy to use, not pushy in terms of sell sell sell, I like it's clear you can choose to be contacted or not. The reward scheme is a bonus too. I was not confused at all purchasing my car insurance.”

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Posted 2 days ago

“Helpful information about insurance companies and prices”

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Posted 2 days ago

“Doesn't work”

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Posted 2 days ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 day ago

“Always use and confused have never let me down. Thanks agt”

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Posted 2 days ago

“Of the comparison sites this seems the best”

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Posted 2 days ago

“poor service very expensive price and option just only trapping poor people”

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Posted 2 days ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Dan, Confused.com Representative

Posted 1 day ago

“My friend gave it to me your website. I found easy decent price. I’m sure I’m gonna bring a friend of mine as well. It was easy simple website I’m happy with that”

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Posted 2 days ago

“Always good to get a varied amount of prices”

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Posted 2 days ago

“Really good site easy to use I just found a few of the questions were a little irrelevant”

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Posted 2 days ago

“new to confused, good so far”

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Posted 2 days ago

“Very helpful easy to use”

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Posted 2 days ago

“Found the site very useful and helpful information given very good.”

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Posted 2 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,493 reviews