Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 198,494 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 198,494 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy enough to get a quote with no follow up hassle. Bought cover and was attracted to the after sales bonus of a Sainsbury’s voucher and free monthly Greggs drink for the year. I didn’t choose a higher car insurance because of this and the range of quotes relevant to my circumstances was good. Happy with the follow up emails with my rewards as well.”

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Posted 2 days ago

“I saved money on my insurance and changed provider.”

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Posted 2 days ago

“Really helpful, makes getting quotes to compare prices so easy.”

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Posted 2 days ago

“Quick and easy to fingernails and obtain a range of quotes”

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Posted 2 days ago

“Very easy to get the right price”

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Posted 2 days ago

“Found the optimum insurance”

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Posted 2 days ago

“It's very easy to use and gives a large amount of quotes”

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Posted 2 days ago

“Very good service and the new policy was good value for the cover i needed.”

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Posted 2 days ago

“Excellent have your previous details no need to fill in again and again. Good rewards!”

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Posted 2 days ago

“Easy to use and set up”

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Posted 2 days ago

“Last year very happy. This year Aviva,who I went with last year, didn't come up but offered renewal at £75 less than best confused price”

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Posted 2 days ago

“Love confused.com always the best insurance prices including excellent service”

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Posted 2 days ago

“They send me few offers for car insurance and i cant claim them. Not happy at all 😁”

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Posted 2 days ago

Hello Petra, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Ka, Confused.com Representative

Posted 1 day ago

“Easy to use”

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Posted 2 days ago

“Easy to navigate easy to understand”

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Posted 2 days ago

“Saves money and time”

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Posted 2 days ago

“I have just purchased a combine policy from Taira. She has been lovely and patient. Best seller and adviser. Love her attitude and friendly nature. Thank you 😊”

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Posted 2 days ago

“Worked out the best with and including all the benefits”

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Posted 2 days ago

“Good platform. Still better off searching urself as always.”

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Posted 2 days ago

“Didn't like the website and hidden extras on quotes.”

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Posted 2 days ago

Hello Suzanne, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 1 day ago

Confused.com - Car Insurance is rated 4.5 based on 198,494 reviews