Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,281 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,281 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have used the service often and find it to be excellent.”

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Posted 1 day ago

“Simple to follow and a very straightforward process from start to finish.”

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Posted 1 day ago

“I don't do written reviews as I've had them re-worded without even informing me in the past.”

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Posted 1 day ago

“Easy to use & best quotes”

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Posted 1 day ago

“Very helpful and saves time”

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Posted 1 day ago

“Simple application procedure; sufficiently cheaper than renewal premium to make change worthwhile.”

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Posted 1 day ago

“Easy to navigate”

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Posted 1 day ago

“Esta bian rápido y eficaz”

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Posted 1 day ago

“It gives a price after filling out all your requirements and add ons. Then once you get sent to the actual insurer the add ons have to be selected again and the price goes up. So the price they give you initially isn’t much to go by at all.”

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Posted 1 day ago

Hello Lee, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you, Lee. We hope to hear from you soon. Dan, Confused.com Representative

Posted 1 day ago

“Ease of use, relevant questions asked”

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Posted 1 day ago

“Moved from one website to another more passwords..to find my insurance was the best deal. Difficult enough to sort my insurance without accept cookies . Sign in ..passwords ..text pin Gave up”

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Posted 1 day ago

Hello Vivien, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 1 day ago

“Confused managed to find me a good quote again.”

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Posted 1 day ago

“Strasznie to pogmatwane”

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Posted 1 day ago

“Quick and easy”

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Posted 1 day ago

“price quote was excellent compared to what l paid last year”

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Posted 1 day ago

“FAIL TO HONOUR REWARD PROGRAMME.”

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Posted 1 day ago

Hello Tayfun, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 1 day ago

“Sh--_£t hhhhioggghgggugguhbhhbggvvvgvgvhq”

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Posted 1 day ago

“Easy to use and navigate, quotes through quickly.”

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Posted 1 day ago

“This is so much easier than ringing round all different agents”

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Posted 1 day ago

“Easy to use comparison site that produces a good list of options for deeper review.”

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Posted 1 day ago

Confused.com - Car Insurance is rated 4.5 based on 192,281 reviews