Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,570 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,570 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Hassle free straight forward”

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Posted 4 days ago

“I think confused dot com is the best comparison site also your rewards are much better choice.”

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Posted 4 days ago

“easy to use great options”

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Posted 4 days ago

“The prices advertised on the site are not the prices you get when you go to the providers website. Click bait for sure!”

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Posted 4 days ago

Hello Rachel, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you, Rachel. We hope to hear from you soon. Dan, Confused.com Representative

Posted 2 days ago

“Too early to ask. Perhaps to ask me when I come to renew my policy or need to claim. That is the only time when you really know how good your insurer really is.”

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Posted 4 days ago

“Easy to use”

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Posted 4 days ago

“Has to prompt last year's insurers to send a renewal (still not received) Phoned to find out it had increased 35% but they "could do better". Found one on confused adequate to my needs and saving £100.”

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Posted 4 days ago

“Extremely easy to use. Would use again.”

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Posted 4 days ago

“Would be better if add ons where still included when you get to the insurance site and not have to do it all again.”

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Posted 4 days ago

“Although Confused was recommended as a third comparison site to try for car insurance, I have found it to offer the best prices for the same policies offered by all.”

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Posted 4 days ago

“First class”

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Posted 4 days ago

“Website a bit confusing to follow through , as it’s name says !”

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Posted 4 days ago

“Good overall experience .”

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Posted 4 days ago

“Excellent good service”

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Posted 4 days ago

“Was quite easy to sign up first r”

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Posted 4 days ago

“Always worth using a comparison site to find out if you can get better quotes and confused .com has always worked for me.”

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Posted 4 days ago

“I recommend it. Quick and easy to make.”

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Posted 4 days ago

“Good reminder and lots of clear simple options to choose from”

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Posted 4 days ago

“Very good web site.”

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Posted 4 days ago

“Confused.com found the very best car insurance offers for me. I could not be more pleased with the result.”

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Posted 4 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,570 reviews