Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,569 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,569 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Good selection of quotes and the one chosen beat my current renewal by over £30.”

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Posted 4 days ago

“Generally very good and an easy to use website. Only negatives are the silly offers of 'free' drinks etc, which I could ignore on the website, but were then emailed to me when I'd ticked no marketing. No gimmicks please!”

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Posted 4 days ago

“It’s not any quicker, company’s keep u on phone 10mins then hung up, Too many online no customer phone lines, On 3rd company now clich in system can’t take payment, it’s joke”

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Posted 4 days ago

Hello Ronnie, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 days ago

“Very easy to use and the insurance quotes came through very quickly - impressed”

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Posted 4 days ago

“Comes up with good competitive prices and loyalty incentives , but once linked in to the insurers websites the prices sometimes rise with no explanation”

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Posted 4 days ago

“User friendly website showing all the information you need to enable you to select the car insurance that meets your needs at the best price. The reward for purchasing a policy is welcome too, along with the Greggs coffee.”

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Posted 4 days ago

“Easy to use website and provided a lot of choice for my car insurance”

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Posted 4 days ago

“Good product good service”

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Posted 4 days ago

“easy and straight forward to use”

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Posted 4 days ago

“Favourite comparison site as it’s straight forward”

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Posted 4 days ago

“Very help full in all areas of car insurance. thank you.”

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Posted 4 days ago

“Easy to use. I also got an auto reminder for car insurance renewal that was way cheaper than current provider. Managed to swop insurers and save £250pa. 🥳”

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Posted 4 days ago

“It was very easy to navigate and had many choice options.”

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Posted 4 days ago

“I was glad I used this service thanks”

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Posted 4 days ago

“Quick and easy to use, quality site”

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Posted 4 days ago

“Helpful thanks”

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Posted 4 days ago

“A good reminder when the E mail pops up to renew and find good insurance price. Have used many times and fully satisfied.”

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Posted 4 days ago

“Very quick response with excellent price”

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Posted 4 days ago

“Shows very competitive rates but only for very basic cover”

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Posted 4 days ago

Hello George, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 days ago

“Easy,exceptionally good value,return customer. Would highly recommend using Confused.com.”

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Posted 4 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,569 reviews