Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 198,597 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 198,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant help with the insurance quotes I needed and also had the best prices available I will be using them again in the future”

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Posted 3 days ago

“I was offered very high insurance.I have uk licence and international as well .i am driving since 2015 but i received expensive insurance.”

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Posted 3 days ago

Hello Sajjad, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 2 days ago

“Fast, good prices, I recommend with confidence”

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Posted 3 days ago

“Once I'd completed the questions I found the site easy to use and was able to choose a company that met my requirements”

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Posted 3 days ago

“Made it easy to change insurance company and get a better price”

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Posted 3 days ago

“Easy to follow, and easy to understand. I also had my cheapest quote through confused.”

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Posted 3 days ago

“Reasonably easy to input data and explore options, such as different annual mileages. Good selection of offers produced.”

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Posted 3 days ago

“THE USUAL QUESTIONS THAT ALL SEARCH ENGINES ASK HOWEVER THE RESULTS WERE THAT MUCH MORE EXPENSIVE THAN OTHER ENGINES TRIED”

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Posted 3 days ago

“Best and lowest insurance quotes compared to other comparison sites”

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Posted 3 days ago

“Easy to use,lots of choice”

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Posted 3 days ago

“good service”

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Posted 3 days ago

“I checked several comparison websites and also existing insurer's renewal quote at around 25 days before the current policy was due to expire. Most of the best offers were approx £340. Confused found me a 5 start proposal for £303, which was also £19 cheaper than last year's premium. So I'm very happy with that.”

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Posted 3 days ago

“I was quoted £711 for my car insurance but when i was directed to the website i ended up paying £853 even though i had 1 day to pay. Extremely annoyed and frustrated, will not be using confused.com again and definitely not recommending.”

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Posted 3 days ago

Hello Sarwat, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you, Sarwat. We hope to hear from you soon. Ka, Confused.com Representative

Posted 2 days ago

“Always seem to give me the best prices, with a good range of options and clearly show the differences between policies. The process to take out the policy is easy too.”

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Posted 3 days ago

“A well-known and fast efficient service and reliable.i used many times before and this time again used its recommended quote and get a insurance.”

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Posted 3 days ago

“I opted for another this year with a better offer.”

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Posted 3 days ago

“East to use site, saved £200 on renewal”

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Posted 3 days ago

“Have not brought any insurance from you in a long time”

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Posted 3 days ago

Hello Heather, Thank you for leaving your review. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 2 days ago

“Very good pleased”

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Posted 3 days ago

“Good service”

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Posted 3 days ago

Confused.com - Car Insurance is rated 4.5 based on 198,597 reviews