Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,315 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,315 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, excellent price car insurance and great rewards! Thank you.”

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Posted 1 week ago

“Not good saying customer you will get 20£ voucher but I never got it Last time my wife car I did insurance FJ11xhd I got nothing Just had insurance my bt17 one bmw but now it’s saying it’s on review. Making customer fool”

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Posted 1 week ago

Hello Arsad, Thank you for leaving your review. I can see you claimed your Confused.com reward email was issued on 7/12/2024. I hope this helps! Dan, Confused.com Representative

Posted 5 days ago

“Fabulous 👌 thank u x”

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Posted 1 week ago

“Very clear good service”

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Posted 1 week ago

“They are a scam don't use”

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Posted 1 week ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 5 days ago

“Prices as good,if not better than other comparison sites. The rewards make using this site a no brainer.”

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Posted 1 week ago

“i needed insurance quickly as last minute and the questions I found more sensible and easier to understand and answer. Well done. PS I still feel penalised for having an electric car and an exceedingly high insurance even though I have no claims or penalties and driving safely for 50 years. How are the government going to persuade others to buy electric? This on top if the additional £360 per year road tax for over £40k cars. Disgraceful! I will go back to petrol or hybrid next time.”

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Posted 1 week ago

“I did not use the web site, a friend acted for me”

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Posted 1 week ago

“Extremely rapid response with quotes. Easy to use. There is good follow-up assistance online if required. Happy to recommend.”

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Posted 1 week ago

“Competitive prices and choice”

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Posted 1 week ago

“Found it helpful”

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Posted 1 week ago

“Easy to apply very good prices”

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Posted 1 week ago

“Always good comparison site”

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Posted 1 week ago

“Nice and easy to find my car insurance at a reasonable price.”

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Posted 1 week ago

“The proposed insurance quote prices were not realized when a quotation was followed up, the price being much higher than previously quoted.”

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Posted 1 week ago

Hello George, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to hear from you soon. Dan, Confused.com Representative

Posted 5 days ago

“Easy to use and good price”

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Posted 1 week ago

“Easy to use- best value”

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Posted 1 week ago

“Always use Confused.com for all of my insurance quotes...... absolutely brilliant !”

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Posted 1 week ago

“It was easy and straightforward to use, and more importantly, I got a good deal!”

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Posted 1 week ago

“Very easy to navigate around the site. Came up with the best prices. Would highly recommend.”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 192,315 reviews