Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,564 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,564 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Best ever easist”

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Posted 4 days ago

“Easy to sign up”

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Posted 4 days ago

“very good and no trouble in get cover.”

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Posted 4 days ago

“Very competitive, easy to use and the added bonus of a sainsburys voucher and free monthly coffee.”

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Posted 4 days ago

“All details were correct and I could easily choose the best option for me.”

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Posted 4 days ago

“Very easy to access the site. Car details and insurance requirements efficient layout of data and questions. Good choice of insurers and cheaper than other sites. Will use again”

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Posted 4 days ago

“Same insurance has cheaper quotes in other compare companies”

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Posted 4 days ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative

Posted 2 days ago

“Excellent service and great prices. Also the bonus of £20 gift voucher and free monthly coffee from Greggs is a nice bonus”

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Posted 4 days ago

“Easy to navigate, love the rewards.”

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Posted 4 days ago

“Best prices”

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Posted 4 days ago

“Confused.com is very easy and very quick to use, I got my quotes back in a couple of minutes and it was easy to follow up my choice of insurer with the eventual price being the same as advertised on confused.com which is fantastic.”

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Posted 4 days ago

“Fast and excellent service”

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Posted 4 days ago

“I used confused for the first time but it so hard to get your rewards”

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Posted 4 days ago

“Easy to see quotes and compare options”

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Posted 4 days ago

“Brilliant that you get reminders that your insurance is running out. As your details are retained you get a selection of potential insurers and your details, if necessary, can be easily updated. Fantastic experience and Thank You Confused.com.”

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Posted 4 days ago

“Good selection of quotes and the one chosen beat my current renewal by over £30.”

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Posted 4 days ago

“Generally very good and an easy to use website. Only negatives are the silly offers of 'free' drinks etc, which I could ignore on the website, but were then emailed to me when I'd ticked no marketing. No gimmicks please!”

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Posted 4 days ago

“It’s not any quicker, company’s keep u on phone 10mins then hung up, Too many online no customer phone lines, On 3rd company now clich in system can’t take payment, it’s joke”

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Posted 4 days ago

Hello Ronnie, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 days ago

“Very easy to use and the insurance quotes came through very quickly - impressed”

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Posted 4 days ago

“Comes up with good competitive prices and loyalty incentives , but once linked in to the insurers websites the prices sometimes rise with no explanation”

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Posted 4 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,564 reviews