Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,120 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to use”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“Easy to access and fit for purpose”

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Posted 1 week ago

“Easy system to use”

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Posted 1 week ago

“Simple and easy way to get a good quote for insurance and simplifys the process of signing up to a new insurance company. Definitely would recommend.”

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Posted 1 week ago

“Attempted to get a quote for car insurance did the form through the chat section. After filling out the form it asked me to login to retrieve my quote which I did and the quote was not there. Very poor and a waste of time, did it again as I was short and time and realised some of my details were saved from a previous quote some years ago, got a good quote, went to purchase from bewise then their website would not work, so bought the insurance from elsewhere. All in all a massive waste of my time”

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Posted 1 week ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Ka, Confused.com Representative

Posted 4 days ago

“Easy to use”

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Posted 1 week ago

“Confused.com takes a lot of effort out of searching individual sites for best options.”

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Posted 1 week ago

“Easy and good prices”

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Posted 1 week ago

“Often the less expensive quotes are from lesser known companies and you should fully check the additional add ons , some are included in the price some are not. Also most of these are online companies, this is ok but might not appeal to everyone. The prices vary considerably albeit the details you provide are given to them all , also the time of the month can make a difference to their prices , don't leave it too late.”

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Posted 1 week ago

“Quick and simple to use”

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Posted 1 week ago

“A really useful service Saving time having to fill in forms, pays to check the form make sure it is all correct before buying.”

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Posted 1 week ago

“Efficient”

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Posted 1 week ago

“Quick and easy to navigate”

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Posted 1 week ago

“Because they find the best prices”

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Posted 1 week ago

“Good service will use again”

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Posted 1 week ago

“I was led to believe Greggs would be one I could choose so I downloaded app and it wasn’t there I don’t even want any of the others it’s a con.”

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Posted 1 week ago

Hello Carole. Thank you for leaving your review. I can see you claimed your Confused.com reward on 03/01/2025 and our rewards team are currently verifying your claim. You can view the status of your claim on the live tracker in your Confused.com account. Please allow up to 14 working days for your Confused.com reward to arrive. I hope this helps! Ka, Confused.com Representative

Posted 4 days ago

“Wow again I chose confused .com cheap price my car insurance again I save over 300 pounds thanks guys”

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Posted 1 week ago

“Very good comparison site. Will use again in the near future.”

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Posted 1 week ago

“Very good and efficient in quick quotes”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 194,120 reviews