Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 195,929 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 195,929 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very complicated. Numerous different quotations sent by E mail but unable to purchase any online. Quotes misleading as none were for conditions as last reported. Very disappointed. Bought insurance elsewhere.”

Helpful Report

Posted 2 weeks ago

Hello Esha, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 weeks ago

“The Best site”

Helpful Report

Posted 2 weeks ago

“Very pleased with the quotes and prices received from Confused.com and decided to accept the lowest quotation.”

Helpful Report

Posted 2 weeks ago

“Really bad service and they send me products and i was tried to contact customer but they didn’t resolve issue”

Helpful Report

Posted 2 weeks ago

Hello Veer, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 weeks ago

“So good , i want to thanks first because i find the best price and the best company's. It's very easy to find what you need , they care about. I'm so happy with confused . Thank you again.”

Helpful Report

Posted 2 weeks ago

“Emailed me with quotes from different companies picked one and paid so so easy and stress free”

Helpful Report

Posted 2 weeks ago

“Very good at all”

Helpful Report

Posted 2 weeks ago

“I organised my car insurance with Confused.com for the second year running and it was £50 cheaper than last year with all the same needs. I also a received £20 e-voucher that I used in Sainsbury’s the next day. You’ll find your voucher in your app under rewards just after your payment. I have got a tip … get the quotes but then leave it for a day or two and you generally get a slightly lower set.”

Helpful Report

Posted 2 weeks ago

“Thank you for information for me to choose a cheaper choice”

Helpful Report

Posted 2 weeks ago

“Very helpful and easy to navigate. I got plenty of offers and chose the best for me.”

Helpful Report

Posted 2 weeks ago

“Very good”

Helpful Report

Posted 2 weeks ago

“Quick, clear and easy to use”

Helpful Report

Posted 2 weeks ago

“My experience was generally good, but one particular provider had a really poor website so I opted to choose the next one on the list (Skippy) who, whilst more expensive, had an easily navigated website......result, success!”

Helpful Report

Posted 2 weeks ago

“Easy to use”

Helpful Report

Posted 2 weeks ago

“Saved £300 on our deal”

Helpful Report

Posted 2 weeks ago

“Application was concise and included all optional extensions required.The price was competitive when comparing other insurance providers especially with regard to age over 80 although expensive in relation to experience and more than 20 years NCD.”

Helpful Report

Posted 2 weeks ago

“Good range of providers.”

Helpful Report

Posted 2 weeks ago

“Thank you so much; you saved my job. If I hadn't gotten insurance, I would have lost my job. Thank you so much.”

Helpful Report

Posted 2 weeks ago

“First time using Confused and I am very happy , I’ve tried another comparison websites and here I found it easier and the price it’s with 200£ less and I did exactly same quote on all of them.”

Helpful Report

Posted 2 weeks ago

“Helpful to be pointed towards cheaper options but the cheapest one didn't have the features of my current policy, so it wasn't a like for like comparison.”

Helpful Report

Posted 2 weeks ago

Confused.com - Car Insurance is rated 4.5 based on 195,929 reviews