Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,281 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,281 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Really good and easy to search”

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Posted 15 hours ago

“Easy to use but why do insurers think they can get away with charging so much for so little - hate insurance, hate the system, hate greed.”

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Posted 15 hours ago

“Very helpfull”

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Posted 15 hours ago

“Absolutely brilliant service can't beat for car insurance cheaper than anyone else as times are hard enough !!!!”

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Posted 15 hours ago

“I use confused.com every year. They are consistently the cheapest comparison site, they Airways beat my renewal quote by some margin and the saved drivers makes it easy to change my quote to get the best price. Confused make it really easy to make small changes such as cover start date to instantly get better quotes.”

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Posted 15 hours ago

“I always use Confused and have saved £100s over the years.”

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Posted 15 hours ago

“Exactly what we wanted no hassle”

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Posted 15 hours ago

“Never used before very easy and saved me a lot of money”

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Posted 15 hours ago

“Very clear explanation of terms ect”

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Posted 15 hours ago

“It was simple and easy to use confused.com for getting my car insurance.”

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Posted 15 hours ago

“Easy to check out the good price”

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Posted 15 hours ago

“The best in uk”

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Posted 15 hours ago

“smooth and simple”

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Posted 15 hours ago

“Gives lots of options in order to choose the right insurance.”

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Posted 17 hours ago

“Very happy with the service quotes and clarity.Customer service very good”

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Posted 17 hours ago

“Probably the best comparison website. I always use it for car and house insurance”

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Posted 1 day ago

“Excellent product”

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Posted 1 day ago

“Poor -when you followed up quotes offered they all had additional costs and did not match input data for like for like quotes -will not use again -feel conned”

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Posted 1 day ago

Hello Michael, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you. We hope to hear from you soon. Dan, Confused.com Representative

Posted 17 hours ago

“Competitively priced, nice website to use, simple and clear. Worthwhile rewards, no gimmicks, I view it as £20 off the price of my insurance for something really useful plus free coffees!! Have used confused.com for insurances for last view years - always end up being the cheapest and then the rewards to boot!”

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Posted 1 day ago

“Quoted price was not the price that the company was really offering, just a taster to click their product. Actual offer was misleading and the real price was much more expensive, to the level that it made no sense to change!”

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Posted 1 day ago

Confused.com - Car Insurance is rated 4.5 based on 192,281 reviews