Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 194,000 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 194,000 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“A business providing a competitive array of insurance choices to suit your requirements. This is dealt with either by e-mail or telephone handled by experienced staff members who answer any query you might have in a professional way.”

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Posted 6 days ago

“I was baited in by offers I’d receive that I never did .”

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Posted 6 days ago

Hello John, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 3 days ago

“Ease of use, once info in”

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Posted 6 days ago

“This is the 3rd time I've used Confused in the last 3 years. Have been extremely pleased with them & saved quite an amount of money”

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Posted 6 days ago

“Good quote i got”

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Posted 6 days ago

“Very good service, keep it up.”

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Posted 6 days ago

“Very good service and excellent quality service thanks”

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Posted 6 days ago

“Great choice of alternative insurance companies. Easy to set up It was nice to receive a gift voucher too.”

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Posted 6 days ago

“Have used confused .com for a number of years for all our car insurance and always saved money”

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Posted 6 days ago

“Very helpfull and friendly and understanding really tried to help while sorting out car insurance”

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Posted 6 days ago

“Got excagily what I was after and at a great price”

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Posted 6 days ago

“Easy to use and understand very helpful”

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Posted 6 days ago

“Brilliant service, very easy to navigate”

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Posted 6 days ago

“Fast and easy to get good offer for my vehicle insuramce renewal.”

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Posted 6 days ago

“I managed to find cheaper car insurance on this site. Cheaper that Compare the Market!”

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Posted 6 days ago

“Lady i spoke to on phone was very helpful and polite and got me the best deal”

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Posted 6 days ago

“quick and efficient”

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Posted 6 days ago

“THEY MADE THE INSURANCE PROCESS EASY AND QUICK”

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Posted 6 days ago

“Simple to use, did the job for me lovely.”

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Posted 6 days ago

“Quickly made finding car insurance quotes simple. I saved a lot of money by looking here.”

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Posted 6 days ago

Confused.com - Car Insurance is rated 4.5 based on 194,000 reviews