Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 192,316 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 192,316 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong price”

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Posted 1 week ago

Hello Makbul, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you, Makbul. We hope to hear from you soon. Dan, Confused.com Representative

Posted 5 days ago

“Nice interface to compare insurances!”

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Posted 1 week ago

“Easy to go through, quick, good options.”

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Posted 1 week ago

“Price is very high”

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Posted 1 week ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Dan, Confused.com Representative

Posted 5 days ago

“Did the job. Been with them before”

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Posted 1 week ago

“It was easy to use and found great deal.”

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Posted 1 week ago

“I was recommended by a friend to use Confused.com and found my new car insurance so I will definitely be telling all my friends.”

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Posted 1 week ago

“Very easy to use and offered the best price available plus the £20 Sainsburys voucher”

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Posted 1 week ago

“It was realy easy to get a quote and insurance and very friendly”

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Posted 1 week ago

“very comprehensive service”

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Posted 1 week ago

“It is very good deal and easy to buy the policy I’m happy with that”

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Posted 1 week ago

“Very good”

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Posted 1 week ago

“at present a better deal than my last insurer”

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Posted 1 week ago

“Ok I suppose!”

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Posted 1 week ago

“Pretty easy to use. Saved loads on my car insurance”

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Posted 1 week ago

“I liked the way the site had reviewed my insurance requirments before the current one ran out & sent me the lowest quotes without me needing to sit down & fill in all the information again. It made the process so much quicker.”

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Posted 1 week ago

“I'm very happy with the quote that I got and will always use confused.com nice people to do business with”

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Posted 1 week ago

“I get the cheapest car insurance every year with confused.com compare to other sites.”

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Posted 1 week ago

“Very easy to use and given alot of choices to choose from. Very happy.”

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Posted 1 week ago

“Easy to use quick to get quotes and ended up with a good deal and it smashed my current insurance how had given me a very expensive renewal price ......good job confused. Com...will use you all the time now .happy customer:)”

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Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 192,316 reviews