Commusoft Reviews

Name: Commusoft
Address: 220 N. Green, Suite 4013 Chicago, IL 60607, USA, London
Rating: 4.38

4.4 Rating 29 Reviews

90 %

of reviewers recommend Commusoft

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4.4

Based on 29 reviews

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About Commusoft:

Commusoft is an online all-in-one software system for plumbers, gas and heating engineers, electricians and oil technicians. It helps to manage customer database, quotations, jobs, engineers diaries, safety certificates and invoicing, and it integrates with popular accounting packages such as Sage, Quickbooks and Xero. It is accessible on PC, Mac, iPhone, iPad, Android phone or Android tablet.

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Phone:

(872) 212 311

Location:

220 N. Green, Suite 4013 Chicago, IL 60607, USA
London
SE10 0ER

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the excellent service received from Jason, and all of the other team members at CommuSoft. Timely responses to my support queries and a simple, easy to use CRM.”

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Posted 8 years ago

“I have been using commusoft for at least 3-4 years now and honestly could not run my business without it. The main reason in my decision was to keep up to date with invoicing and cash flow. When working flat out, I cannot keep up with who owes me, what jobs are not complete, which customers need quotes. I am still far from perfect but I am so much better off. No paper gas certs, invoices or quotes to keep storage for. In short, the idea of running my business with a paper diary and writing out paper invoices would lead to more stress than it is worth. I could never do business without joining the 21st century.”

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Posted 8 years ago

“We spent a considerable amount of time accessing different service engineer software packages and finally chose Commusoft as the one that would best suit our requirements and most importantly it could work without an internet connection all the time as we operate in an area that has poor coverage. Like all these things converting your daily working structure and habits is going to be hard and for a while counterproductive, but the staff at Commusoft have made this transition as easy and informative as possible with great communications and most importantly fast response. The software is very good to use and full of features but the proposed improvements that the new version should bring will make it even easier and faster for us to use in the future. Thanks for your efforts in constructing, delivering and supporting this program. Regards Simon Smart Boilercare (UK) LTD”

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Posted 8 years ago

“I accidentally deleted one of my engineer's Commusoft account late one evening and all his data and diary appointments disappeared from my system. I was really worried as re-creating the engineer account and re-allocating all his diary entries would have taken hours! I emailed the Commusoft support team at 22:30 and by 09:00 the following morning they had restored the deleted account and everything was back as it should be. The support team have always answered the phone quickly and courteously (thank you Julia!) and have always solved any issues I've had within 24 hours. ****** EXCELLENT SERVICE ******”

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Posted 8 years ago

“Commusoft its a great program if you have the right support and i had it all. Nisha helped us through the whole process and made us understand every step we had to take and now i feel quite confident using the soft. I have no business and administration background, never worked with any software like that before and i am doing allright with this one. Thank you”

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Posted 8 years ago

“Had been struggling for a while. Main problems in solving it due to me only working part time. Needed help via phone, felt going round in circles with emails. and not too helpfull. Inadvertantly got in touch with Nisha today, she was wonderfully understanding of the issue from my point of view, and quickly and concisely solved all issues over the phone. Wish I had got her sooner.”

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Posted 8 years ago

“Nisha knows her stuff and is good at listening and answering questions concisely and in a way that's easy to understand. I'm loving the software, such an asset to my company! Cheers :)”

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Posted 8 years ago

“The service we received from start to finish has been exceptional. Nisha has been our point of contact from the beginning and has been incredibly patient throughout. My husband initiated our dealings with Commusoft as he was looking for a way of making the every day runnings of our business, a lot more organised. He is particularly "un techy" but Nisha made him feel at ease and explained everything (several times...) with patience and expertise. I took over after the first call and have found the whole process, really easy and actually enjoyable. The software is easy to navigate and anything I couldn't figure out, was either found in the 'help' section or by sending an email to one of the team. If Nisha wasn't available, somebody else would pick up the query and reply really quickly. The long and short of it is that I would highly recommend Commusoft and I'm looking forward to our business future because of it. Thank you Nisha!!”

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Posted 8 years ago

“Brilliant experience so far using Commusoft, really helped get my business organised. I couldn't live without it now.”

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Posted 8 years ago

Commusoft is rated 4.4 based on 29 reviews