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Coltraco Ultrasonics Reviews

4.9 Rating 87 Reviews
99 %
of reviewers recommend Coltraco Ultrasonics
Read Coltraco Ultrasonics Reviews

About Coltraco Ultrasonics:

British, High-Exporting, Advanced Technology Instrumentation Manufacturer - We are a global company principally engaged in the research, design, development, manufacture, integration and sustainment of high-exporting advanced technology systems, products and services.

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Phone:

01740618240

Email:

support@coltraco.co.uk

Location:

NETPark Research Institute,
Joseph Swan Road,
Sedgefield
County Durham
TS21 3FB

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Anonymous
Anonymous  // 01/01/2019
We have recently purchase your company ultrasonic level detector to detect the CO2 bottle liquid level for fire suppression system of the Gas turbine enclosure. We have checked all the levels using the detector and the detector worked amazingly well. We used to detach the CO2 bottle to weigh them and this new method saved us a lot of maintenance time. CoGenPower Plant, New Zealand
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Posted 4 years ago
Great customer service! I ordered the portalevel mini, and got out to the job sight and we determined that we would need to upgrade to the MAX. they had a replacement unit packed and shipped out in hours, handled the return shipment of the mini and I had a happy customer within 2 days. The whole team went above and beyond.
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Posted 4 years ago
Customer service is top-notch. Great lines of communication. Excited to work with them again.
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Posted 4 years ago
Great service. Good quality and always on time. The customer assistance team is also very helpful and polite. I really recommend it!
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Posted 4 years ago
I am extremely happy with this co-operation. From the very first moment I felt a very warm ambiance by all the Coltraco Team. Also, I am very impressed with your rapid response to all matters/requests. Hope for a fruitful and long-lasting co-operation with you!!!
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Posted 4 years ago
Having used Portascanner onboard a vessel, I can definetly say it is the most reliable and esy way to check the integrity of your Hatch Covers and Hatch Coamings. Not spending the time of the ABs and crew and most important accurate results.
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Posted 4 years ago
Thank you Coltraco team for long terms cooperation. Perfect service, swift communication. Extremely high quality products and customer service 24/7. I would highly recommend to everyone!
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Posted 4 years ago
Hi ~ The customer service is exceptional and a pleasure to work with by email and also by phone. Our order arrived sooner than expected to the US. Enjoyed working with Dorothy and Libby, very professional and also followed through the entire order process. :~) Thank you, Pam
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Posted 4 years ago
Coltraco products are reliable and built with excellent quality. We have used several products and these never failed us. The service is proactive and prompt. There is a good feedback from seafarers on ease of use.
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Posted 4 years ago
Great service from first contact to order fulfilment We ordered the first unit as a trial because our current units, made by another manufacturer were inaccurate in the results they gave. All our Engineers were very impressed with the accuracy and ease of use, so much so we have ordered another. Thanks to Karen and Lizzi for all their assistance and great customer service.
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Posted 4 years ago
Bedst liquid indicator on the market !! easy to use. quick and speedy yearly calibration & return. wonderful staff. Highly recommended.
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Posted 4 years ago
Hello, I have to say this organization is truly a pleasure to deal with. If you have any doubt on sending them equipment for calibration or repair please do not hesitate. Shipments were received and returned within 10 days from Canada. Detailed quotes and a great trade in program on old equipment. Thank you again to the staff at Coltraco!!
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Posted 4 years ago
Excellent service and calibration of our Portalevel Max unit within short period of time!
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Posted 4 years ago
good service and quickly delivery.
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Posted 4 years ago
I deal with Coltraco on a regular basis and always find Dot & Lizi to be professional, helpful, but most of all friendly and lovely to deal with. Great service from a great team. Thank you all
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Posted 4 years ago
I have been dealing with Dot and Lizi over an admin issue. They are so friendly and cheery. I wish everyone had the same attitude. The issue was quickly resolved.
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Posted 4 years ago
When I purchased my Coltraco LLI about 15 years ago, I had dealings with Dorothy and she gave me advice on the unit that i required. Since that time my LLi has worked well and not missed a beat. It was sent back for checks and repairs twice and the service that I received from Coltraco was second to none. Even to the point of Coltraco supplying parts, without payment in advance to enable me to carry out my service checking of CO2 system on ships in New Zealand. Thanks to you all, keep up the good work ans I trust that you will all be able to pass the Covid-19 problems with out any problems, thanks again, Peter Donald manager, Capital Fire Extinguishers, Wellington New Zealand
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Posted 4 years ago
Quality of the Portalevel Max is definitely unmatched. At the same time it hard to find a company able to offer a non stop technical support like Coltraco is a able to.
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Posted 4 years ago
So many follow ups and reminders make the customer to think again and again for placing orders.
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Posted 4 years ago
Coltraco is one of the very few companies which prioritize customer satisfaction over everything else. We have experienced this in every transaction we did with Coltraco. And we are sure they will continue to keep maintaining their high standards.
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Posted 4 years ago
Coltraco Ultrasonics is rated 4.9 based on 87 reviews