D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as always, strict Covid measures in place. I really appreciate the video clip showing in great detail the health check, and clearly pointing out any issues. Many thanks again”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Paul, Thanks very much for the great review, we value your support

Posted 4 years ago

“Cannot fault the parts department over the years for their commitment and dedication to being as good as they are Many thanks to Ian Lennie - top bloke Thank you once again”

Helpful Report

Posted 4 years ago

Hi Philip, Thanks very much for taking the time to send us your feedback and leave us a 5 star review. It's fantastic to hear how pleased you continue to be with the service that you received from Ian and the team at our Motorcycle Branch and we will be sure to let them know. Thanks again Philip for you review, we appreciate your support and value your continued loyalty.

Posted 4 years ago

“I would just like to say that I am very pleased with the service I received when my vehicle - Nissan Navara RU55JNR was booked in for a recall and warranty work. I was treated like royalty and was very well looked after. Vehicle was ready before the original time they gave me and minimal work time was lost. Thank you very much for your brilliant work and service.”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi, Thanks very much for taking the time to send us your feedback and leave such a glowing review. It's fantastic to hear how pleased you were with the service that you received from Steve and the team at our Nissan dealership and we will certainly forward your comments on. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 4 years ago

“We usually dread the process of purchasing a car but found our experience today to be painless and very straightforward. Richard answered and solved our questions and was very fair. No schmulzy sales patter just great customer service. We left feeling very confident that we had a good and fair deal and if any problems were to arise in the future they would be swiftly dealt with.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Barrie & Barbara, Thanks very much for taking the time to share your thoughts and leave us a 5 star review. It's great to hear how pleased you were with the service that you received from Richard at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your feedback, we value your support and wish you many miles of safe and enjoyable motoring in your Dacia Duster.

Posted 4 years ago

“Booked in for new front tyres fitted no problem and in quick time we’ll done great job”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Mr Sullivan, Thank you for leaving us a 5 star review, we appreciate your support.

Posted 4 years ago

“Barry took my Vitara in to Ashton at very short notice to fix a tyre problem that was seemingly beyond our local tyre depot. Speedy, professional service and it was done for free. Even if we wanted to switch car makes (and we don't) it would be very hard to do it. 10/10 for customer service. Martin Kitchin”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Martin, Good to hear from you and thank you very much for the glowing review. We're really pleased to hear how well Barrie looked after you at our Ashton dealership and we will forward your kind words on. Thanks again Martin for your review, we value your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“The video that you send to customers the background radio need to be turned down as cannot hear the mechanic”

Helpful Report

Posted 4 years ago

Hi, Thanks for taking the time to send us your feedback. Unfortunately from the information that we have we are unable to identify which dealership your vehicle has been into. If you can provide a little more information we will certainly bring this to the attention of the dealerships Service Manager. You can contact us at https://www.colinappleyard.com/company/feedback

Posted 4 years ago

“Did you know, this family run business is quietly funding breakfasts for school children in Huddersfield? No song and dance, just getting on with doing the right thing for their community. 10/10”

Helpful Report

Posted 4 years ago

Hi, Thanks very much for leaving us a 5 star review. As a family run business we will try to help out in the local community where we can. Thanks once again for your review, we really appreciate it.

Posted 4 years ago

“They are so helpful when they are needed.nothing is too much trouble.Anita McLean”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Anita, Thanks for taking the time to send us your feedback. It's great to hear how helpful you found Barrie to be at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Anita for your review, we appreciate your support and look forward to seeing you again in the future.

Posted 4 years ago

“The car was ready for when I arrived. No hard sell of insurance etc. Happy customer.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi, Thanks for leaving us a 5 star review. We're very pleased to hear your Suzuki Swift was all ready for collection and that you weren't faced with any hard sell. We do pride ourselves on the service that we provide and it's good to know you experienced this.

Posted 4 years ago

“Service And Mot undertaken on my elderly mothers Alto. Car collected and returned by dealership which was extremely helpful. Jason is always extremely helpful and a pleasure to deal with. Thank you.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi, Thank you very much for your review. We're really pleased to hear how well Jason looked after you and we will forward your kind words. We'd like to wish you and your Mum all the very best and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“I will always recommend Colin Appleyard Huddersfield, the staff are friendly and courteous no matter what query you have. Recently had my car serviced and they kept me updated throughout the process. Matt and Mike are always happy to help and put you at ease, especially during these stressful times.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Jasmine, Good to hear from you and many thanks for the glowing review. It's great to hear how well Matt and Mike looked after you at our Huddersfield dealership and we will certainly forward you comments on. Thanks again Jasmine and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“Its always a pleasure to go to Appleyards. Everyone are so nice. Nothing is ever a issue with them.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Julie, Thank you very much for the great review. We really do appreciate your feedback.

Posted 4 years ago

“Very happy with my service and MOT feel confident I'm driving a safe car that's why I return, customer care good, and Covid 19 procedures all in place. Price very compatible.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Thank you very much for the great review. We really do appreciate your feedback and very much value your loyalty.

Posted 4 years ago

“Once again I was really impressed with the brilliant service when I took my bike in for it’s MOT. It needed some work doing but they always make it really clear what needs doing and why and explained it all to me so I don’t feel stupid. Much appreciated.”

Helpful Report

Posted 4 years ago

Hi Kate, Thank you very much for the 5 star review. It's great to hear how well the team at our Motorcycle Branch looked after you and will forward your comments on. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“From the very start. Simon at the Bradford branch has been a total gentleman and a assett to your sales department. I was very impressed with his manner and knowledge. I recieved my ignis yesterday and I am over the moon with it. So comfortable to drive and looks awesome. Thank you Suzuki so very much.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Eileen, This is wonderful to hear. We're so happy you are over the moon with your new car and the great service that you received from Simon. Thanks again Eileen and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“Good service as usual. I must admit I did look at other cars but the other garages service was terrible. I trusted Colin Applegate to treat me well and you did. Your service has always been good and I do tell everyone. The staff are always helpful and friendly and approachable and do not try the hard sell, which I have! One slight bug bear, there was not £15 worth of petrol in when I picked it up, which I was charged for!!”

Helpful Report

(Bradford) - Posted 4 years ago

Hi John, Many thanks for taking the time to send us your feedback. It's great to hear how pleased you were with the service that you received from Matthew and the team at our Bradford dealership and we will forward your comments on. We're sorry to read that there wasn't the said amount of fuel in your new car and would certainly like to apologise for this genuine oversight. I have spoken with Richard the General Manager at Bradford who intern apologised and said that he would be more than happy to sort this for you. Thanks again for your review John, we appreciate your support and very much value your loyalty. Enjoy your New Suzuki Swift and you can contact Richard or Matthew on 01274 581625.

Posted 4 years ago

“Extremely happy with the staff (Matthew especially) whilst buying the Suzuki. Very curtious & helpful. Trying to beat the lockdown meant having to rush into buying & take delivery in 2 days - but all went really well. So grateful. Thank you .”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback. It's great to hear how pleased you were with the service that you received from Matthew at our Keighley dealership and also that we managed to get things turned round quickly for you. Thanks once again and we wish you many miles of safe and enjoyable motoring in your Suzuki Baleno.

Posted 4 years ago

“My misspent youth has been converted into a so-so pension. I am driving a second secondhand Suzuki Swift bought from Colin Appleyard. Given my status and motor I am hardly driving a flash Suzuki and changing it every year. Nevertheless the Suzuki Service team at Bradford Suzuki are unfailingly helpful, courteous and friendly. I like the little video I get sent reporting on the car while it is jacked up high above the inspection pit. I like the fact that a friendly gentleman picked up my Suzuki and took it down to Bradford Suzuki - and then brought it back. (This felt knowledgeably safe in these COVID times.) Thank you Suzuki Bradford - may you all pull through this difficult time successfully.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Simon, Good to hear from you and thanks very much for the great review. We're really pleased to hear how happy you were with the service that you received from the team at our Bradford dealership and we will be sure to forward your kind words on. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Simon, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“The buying of the car was very simple and good but then I had a flat tyre which the garage said was leaking from a previous puncture repair and also both keys are very temperamental for central locking”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi, Thanks for taking the time to send us your feedback and leave a 4 star review. We're pleased to hear that the purchase of your Suzuki Swift went with ease and we understand that the tyre has now been sorted. Mike from service also advised that he had spoken with you and if you call into the dealership we'll replace the battery in your key fob. We very much hope you enjoy your Suzuki Swift and if there is anything further that we can help with please contact us at https://www.colinappleyard.com/company/feedback

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews