D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,176 Reviews

94 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Metrics

Info

4.8

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About D. M. Keith (Colin Appleyard) Limited:

Now part of the D. M. Keith Motor Group & formerly Colin Appleyard Ltd, our aim is to provide World class service to each & every person who comes into contact with our business. With over 60 years experience in the motor trade, we employ a dedicated & knowledgeable team to take care of you & your car

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Nick Hughes. Went above and beyond to help us decide and get the right car.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Terry, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Nick, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Terry, we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Kaley and Dan are great. They welcomed me, everything was in place for my car to go to the workshop. I received a video to let me know about the inspection on the car and when I picked it up they have cleaned it for me. Perfect”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you for your 5-star review. It's really nice to know that Kaley and Dan welcomed you warmly and that the car was efficiently booked in for inspection and service and returned to you in a clean condition. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent service from Colin Appleyard Huddersfield. All done with a smile, quick, efficient and very friendly, unusual for a car dealer. Best customer service I've had from a car dealer ever.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you so much for your glowing 5-star review. We're so pleased you had such a great experience with us and particularly enjoyed the friendly and efficient customer service you received. We'll be sure to share your kind comments with the team, they really do mean a lot. Thanks again, as a family run business it is our aim to provide excellent service to all customers and it's nice to know you experienced this. All the best and we look forward to welcoming you back again in the future.

Posted 1 year ago

“Really happy with the service from Chris. From start to finish, he has been more than helpful when helping me with my first car. Felt looked after and loving my Suzuki Swift. Thank you again, Chris; would definitely recommend Colin Appleyard.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Mia, Thank you very much for your glowing 5-star review. It's great to hear how pleased you are with your Suzuki Swift and also the service you received from Chris, we'll be sure to share your kind comments, they mean a lot. Thanks again Mia, we appreciate your feedback and it's nice to know you'd definitely recommend us. Happy motoring and we look forward to providing you with the same great service in the future.

Posted 1 year ago

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your glowing 5-star review. It's great to hear how pleased you are with your Suzuki Swift and also the service you received from Chris, we'll be sure to share your kind comments, they mean a lot. Thanks again, we appreciate your feedback and it's nice to know you'd definitely recommend us. Happy motoring and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“I am pleased to say everything went well with my purchase and when my windscreen was cracked 7 days into ownership they were helpful with giving me information which I needed when the insurance company was giving me the run around. Like most most companies after the pandemic they had problems but everything seems to be as it was before. Excellent service backed up with good knowledge. Very trust worthy.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you so much for your 5-star review of Colin Appleyard LTD. We're so pleased to hear you had a great experience with your purchase and received excellent service, backed up with great knowledge. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 1 year ago

“Service was exemplary all through the process. Very fair price for my trade-in car. Luke took care of every detail. No online-only outfit can come close in offering this kind of value. Delighted with my Suzuki Ignis.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you so much for your glowing 5-star review. It's really nice to know how pleased you are with your Suzuki Ignis and also the exemplary service you received from Luke, we'll be sure to share your wonderful comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Always very pleased with the service and everything they do for me being 82 and on my own”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Georgina, Thank you very much for your 5-star review. It's really nice to know that once again you were pleased with the service you received from Jason and the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Georgina, we appreciate your feedback, all the best and we're here if you need us.

Posted 1 year ago

“We have just purchased our 4th Suzuki car from Shipley / Bradford. We have always been very satisfied with both the Sales personnel and Service, you cannot get any better assistance than with Colin Appleyard Bradford, that is why we keep returning. Anne and David Ross.”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you so much Anne and David for taking the time to share your thoughts with us and leave us a 5-star review. We really appreciate your regular custom and we're delighted to hear that our Sales and Service personnel have been delivering excellent customer service. Thanks again for your feedback and support, which we value greatly. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Fantastic customer service from my first enquiry to collecting my new car. I dealt with Matthew in Keighley who was a pleasure to deal with- helpful and informative but never pushy! I'm delighted with my new car and the service I received and would certainly recommend.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Heather, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you are with your New Suzuki Ignis and also the service you received from Matthew, we'll be sure to share your feedback. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Heather, we appreciate your kind comments and that you'd certainly recommend us. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“As always terrific service from Mathew and the team at Keighley Suzuki, friendly and professional throughout my new car purchase. Highly recommend to anyone in the market for a new or quality used vehicle.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Paul, Good to hear back from you and thanks very much for your glowing 5-star review. It's really nice to know that once again you were pleased with the all-round service you received from Matthew and the team, we'll be sure to share your feedback. Thanks again Paul, we appreciate your comments and the fact that you'd highly recommend us. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Great customer service from start to collection of car.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your review. It's really nice to know how pleased you were with your purchasing experience. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback and we hope you enjoy your New Suzuki Vitara.

Posted 1 year ago

“Helpful 100% service. Extra mile sums them up.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Peter, Thank you very much for your review. It's great to know how pleased you were with the service you received from Matthew and the team and we're very pleased you noted the extra mile. As a family run company we do pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Peter, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Helpful pleasant staff Howvere I didn't receive a video report as listed on my invoice nor was I informed of my Tyre depth as I have previously been advised in my video reports Also my invoice stateside con treatment recommended and fuel treatment recommended but I was not advised about this by the service staff member”

Helpful Report

Posted 1 year ago

Hi Lesley, Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We're really pleased you found our staff helpful and pleasant and we have discussed your additional comments in further detail with Jason. Unfortunately the video did fail to send initially but has now been resent and is showing as viewed. We do apologise for the breakdown in communication Lesley and we'll be sure to take your comments on-board. Thanks again for bringing this to our attention and if there's anything you'd like to discuss in further detail, please contact Jason on 01274 581625 opt 2.

Posted 1 year ago

“Got my car repaired ( Air conditioning) fault All sorted very good job , back in nice Cool car now well done everybody .”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi George, Good to hear from you and thanks very much for your 5-star review. It's great to know how pleased you were with the service you received from Angela and the team, we'll be sure to share your kind comments. Thanks again George, we appreciate your feedback and we value your continued loyalty. Keep cool and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Good quick efficient service”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Martin, Thank you for leaving us a 5-star review. It's really nice to know you had a good experience with us and that our service was "good, quick and efficient". Thanks again Martin, we appreciate your feedback and we value your continued support.

Posted 1 year ago

“Excellent service from start to finish. Chris was brilliant throughout. Nothing too much trouble. Second car we have bought from Colin Appleyard. Highly recommend them.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi David, Thank you very much for your 5-star glowing review. It's great to know how pleased you were with the service you received from Chris, we'll be sure to share your kind words, they mean a lot, it's also really nice to know you'd highly recommend us. Thanks again David, we appreciate your feedback and we value your loyalty. Enjoy your Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“We called in to Colin Appleyard Ashton Under Lyne to discuss options for our next car on PCP - we have already had 2 Vitaras from them. On thinking we were upgrading to the Vitara Allgrip Hybrid, we were very pleased to be shown the revamped / restyled S-Cross and we signed on the dotted line. Great service and attention shown to us by Nick Hughes, a smooth process and a great deal offered on a great looking car with lots of gadgets. I was later pleased to speak to and see Dean Harrison who has dealt with our previous 2 purchases. Great staff, very friendly, no fuss and we'll be back there again when the time comes.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 25th April 2023

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Dave and Joanne, Good to hear back from you both and thank you very much for your lovley review and great photo's. It's really nice to know how pleased you continue to be with the service you receive from Dean and the team at our Ashton dealership, we'll be sure to share your feedback. Thanks again, we appreciate your loyalty, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“All really pleasant all people welcoming as if they had all the time to be so helpful”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Denise, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know how pleasant, welcoming and helpful you found Steve and the team to be at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Denise, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 1 year ago

“If you are looking into Mobility and Mobility Vehicles, look no further than Colin Appleyard Ashton branch, i couldn't believe how easy it was to sort out the whole Mobility thing. thanks to Nick, we already had A Suzuki Vitara that we purchased from Colin Appleyard previously, It's a great car so for me it was an easy choice to have another brand new Vitara model, Thank you to all the staff at the Ashton branch for making this so easy at a time when things with my health are difficult.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Kath, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Nick and the team at our Ashton dealership and that they were able to make this difficult time much easier for you. Thanks again Kath, we'll be sure to share your kind comments, enjoy your New Suzuki Vitara and we wish you all the best for the future.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,176 reviews